Build a Career Around Your Microsoft Skills – Microsoft 365 and Office 365 (Part 2)

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Build a Career Around Your Microsoft Skills – Microsoft 365 and Office 365 (Part 2)

In our recent post we have already discussed two areas of Microsoft skills that are sometimes confused with each other: Microsoft 365 and (Microsoft) Office 365. If you want to build your career as an IT professional around Microsoft products, you are probably already familiar with the differences and similarities in that respect. Today, let us have a closer look at career options and further educational possibilities depending on your current level of expertise.

 

IT professional/Microsoft Skills

The job market for Microsoft skills (Microsoft 365/Office 365)

When you research the job market for positions that involve Microsoft 365 skills, these are the type of job offers you might find (depending on your skill level and location):

  • Microsoft 365 Administrator
  • Microsoft 365 Developer
  • Microsoft 365 Architect
  • IT Support Specialist Level 2 – Microsoft Cloud (Office 365/Azure)
  • IT Support Technician
  • Windows Systems Admin – Microsoft Cloud
  • Cloud Technical Expert

Since Office 365 is used in all kinds of job descriptions, there is an even broader range of options, some of them naturally being in similar areas as the above.

  • IT End User Support Specialist
  • Office 365 – Exchange Online-Consultant
  • Office 365/ Exchange engineer
  • Technology Support Specialist
  • Junior Desktop Support
  • Office 365 Delivery Engineer
  • Associate UC Support Engineer
  • Office 365 SharePoint Onboarding Engineer
  • Technical Engineer / Help Desk
  • SharePoint Developer (Office 365)

 

The T-shaped Microsoft expert

We have already addressed the generalist and specialist approach with regards to Microsoft skills. While there can be advantages as well as disadvantages associated with either option, there is also a third: Professionals with this combination of skills are often referred to as “generalizing specialist” or “T-shaped“.

This means that this person is an expert/specialist in a single field (the vertical part of the “T”). The difference to a “regular” specialist is that this one also possesses the ability and sufficient knowledge to collaborate with other experts in other disciplines (the horizontal part of the “T”). In the context of recruiting, this is considered a very desirable trait in a potential future employee. Within the area of IT, the term “T-shaped” is also common for cross-skilled team members in the context of agile software development.

Back to the subject of Microsoft, this could mean that your expertise (vertical) falls under the Microsoft-related skills (Microsoft 365/Office 365), but that you are capable of collaborating with other IT professionals in different/related fields.

 

Develop your Microsoft expertise with TechSherpas 365 learning solutions

Whether you want to further your expertise in Microsoft 365 and/or Office 365 or just starting in the field, we at TechSherpas 365 are your competent partner with our Microsoft training courses and certification programs.

If you already do consider yourself a Microsoft 365/Office 365 expert but want to improve on the horizontal part of your T-shape, take a look at our course catalog to find the right learning solution for you.

 

 

Sources and further reading:

https://www.hrzone.com/hr-glossary/what-are-t-shaped-skills
https://en.wikipedia.org/wiki/T-shaped_skills
https://www.indeed.com

How to Build a Career Around Your Microsoft 365 and Office 365 Skills (Part 1)

As an IT professional, practicing your Microsoft 365 and Office 365 skills can be an integral part of your daily work. You might specialize in Microsoft or simply consider it one part of your well-rounded IT expertise. In case you are not there yet, let us talk about how these Microsoft products can form the foundation for an IT career.

 

Microsoft 365 and Office 365 skills

Is there a difference between Microsoft 365 and Office 365 Skills?

If you keep informed with what is going on in the world of Microsoft, you are of course aware of this, but just for the record: No, your Office 365 skills are not quite the same as the ones for Microsoft 365. Office 365 with its applications and services is actually one part of the Microsoft 365 offer. We have already given you an overview of what Office 365 is all about in two earlier blog posts:

Microsoft 365 is a bundle that includes Office 365, plus the operation system (currently Windows 10) and additional mobility and security tools (Enterprise Mobility + Security).

 

Generalists and Specialists

As a professional (or aspiring professional) you might have already been confronted with the question of becoming a generalist (a basic to intermediary level of knowledge in a wide range of subjects) or specialist (particular expertise in one area/subject) in your chosen field.

Especially in the beginning of your career, this is not necessarily a conscious choice, and it also can change during the course of your career. In the context of IT this means that you might start out as a generalist by getting a working knowledge of various subjects/systems. At some point though you might find an area of special interest for you and decide you want to learn more about it and reach a higher level of knowledge/skills. At TechSherpas 365 we offer you a wide range of IT classes and certification training courses for all levels.

It is also possible that you develop additional expertise due to the work you do on a day-to-day basis.

Conversely, you might start out with extensive knowledge and skills in one special area and then decide later to broaden your knowledge by learning more about additional software or systems. In connection with Microsoft this might mean that you are an Office 365 expert and then decide to get a working knowledge about the other areas of the Microsoft 365 bundle.

Enhance and broaden your Microsoft 365/Office 365 skills with our various Microsoft training courses and certification programs. We will talk more about your career and learning options with Microsoft in our next post.

 

 

Sources and further reading:

What’s the difference between Microsoft 365 and Office 365?


https://www.cleverism.com/ultimate-career-choice-generalist-vs-specialist/

 

 

 

The New Microsoft Certifications for Azure – An Overview

The new Microsoft Certifications

The new Microsoft Certifications are now more role-based. We are sure that you have probably already heard of this since it is likely you keep up with world of Microsoft. Today we would like to give you an overview of what that means in connection with the Microsoft Azure cloud certifications, and which exams you are going to have to take in order to earn this certification.

 

New Microsoft Certifications: What’s new for Azure?

In general, there are three levels of Microsoft certifications:

  1. Fundamentals
  2. Associate
  3. Expert

There are now several role-based Azure certifications corresponding with these three levels:

Fundamentals-Level

  • Azure Fundamentals – Exam: AZ-900 (Microsoft Azure Fundamentals)

Associate-Level

  •  Azure Security Engineer Associate – Exam: AZ-500 (Microsoft Azure Security Technologies)
  •  Azure Administrator Associate – Exam: AZ-103 (Microsoft Azure Administrator), alternatively Transitions-Exam AZ-102 (Microsoft Azure Administrator Certification Transition)
  •  Azure AI Engineer Associate – Exam: AI-100 (Designing and Implementing an Azure AI Solution)
  •  Azure Data Engineer Associate – Exams: DP-200 (Implementing an Azure Data Solution) and DP-201 (Designing an Azure Data Solution)
  •  Azure Data Scientist Associate – Exam: DP-100 (Designing and Implementing a Data Science Solution on Azure)
  •  Azure Developer Associate – Exam: AZ-203 (Developing Solutions for Microsoft Azure)

Expert-Level

  •  Azure DevOps Engineer Expert – Exam: AZ-400 (Microsoft Azure DevOps Solutions)
  •  Azure Solutions Architect Expert – Exam: AZ-300 (Microsoft Azure Architect Technologies) and AZ-301 (Microsoft Azure Architect Design), alternatively Transitions-Exam AZ-302 (Microsoft Azure Solutions Architect Certification Transition)

 

Build your Microsoft Azure expertise with TechSherpas 365

There are many good reasons for choosing TechSherpas 365 as your competent partner to build your Microsoft Azure expertise. We are a “Microsoft Gold Partner” for offering learning solutions with the highest level of expertise and competence regarding Microsoft technologies.

We offer a wide range of Microsoft Azure related training courses across all three levels from Fundamentals to Expert. Whether you are just starting out or want to take your Azure skills and IT career to the next level: We have the right learning solutions for you!

One of the benefits of our learning methods is that many of our courses can be taken in the form of a boot camp, which allows you to achieve your certification goal within just a few days. You also usually have a choice between our In-Classroom Learning (ICL) and Virtual Live Training (VLT), depending on whether you prefer the classroom experience or learning from the comfort of your own home/office.

Simply contact us for more information!

 

See also:

https://www.microsoft.com/en-us/learning/certification-overview.aspx

https://query.prod.cms.rt.microsoft.com/cms/api/am/binary/RWtQJJ (Download)

https://www.microsoft.com/en-us/learning/browse-all-certifications.aspx

https://www.nigelfrank.com/blog/microsoft-certifications-a-comprehensive-guide/

Information Security Measures for Remote Employees

When it comes to the option for professionals to work from home via the internet, the current possibilities are better than ever before. These new possibilities also bring new challenges and one of them is the of information security. This is especially the case when comes to sensitive data and employees who are working remotely/off-site for corporations. Then even more important to maintain the company’s data and information security.

 

Information Security via Intelligent Password Use

 

One basic measure for information security is to protect the computer that stores and processes the business data. In one of our previous blog posts (Safety and Security 

information security

Measures You Should Follow) we have listed several useful password tips. They concern the choice and handling of computer and account passwords to ensure the security of the company computer/mobile device. They also refer to the respective internet accounts (for example email accounts).

 

Access and Identity Management by the Employer

 

The above mentioned blog post mainly describes security measures to be taken by the individual remote worker. Beyond that, access and identities for cloud-based applications, file storage and corporate networks/intranet can be managed on the corporate side by cloud-based services like the Microsoft Azure Active Directory.

 

Company Server Protection

 

Firewall

It might seem like a rather basic thing to mention here, but because of its importance for server and information security, it certainly does belong on this list. The Firewall software helps prevent access to the system from unauthorized parties.

VPN-Connections

In comparison to Virtual Private Networks (VPN), WiFi connections are more vulnerable to hacking attacks. It enhances the server security and therefore information security if remote employees/telecommuters sign up via VPN when they need to connect their devices remotely to the company network.

SSL/TLS Certificates

SSL or TLS certificates for the company servers (HTTPS) ensure encrypted communication and verifies the other participant’s identity

You can read more about security measures to protect a server here.

 

Separate Business and Private Computers and Mobile Devices

 

To be on an even safer side, it makes sense to keep the business and private computer devices strictly separate, and not to use the computer you use for business purposes for any private internet surfing or email use. The reason for this; internet surfing and email attachments are common ways through which viruses and other malware can infect a computer.

Of course, even if a company adapted such a policy for the computers use by their employees, this would be difficult to enforce. That is why it is very important to educate the respective computer users about how to use the internet and its services, as well as, also to make sure that anti-virus programs and system are always up-to-date.

If you are interested in IT certification related to information security, cyber, and computer security, have a look at our training courses!

 

Sources:

https://www.entrepreneur.com/article/224241

https://smallbiztrends.com/2018/11/security-measures-for-remote-workers.html

https://www.digitalocean.com/community/tutorials/7-security-measures-to-protect-your-servers

https://www.techsherpas.com/7-donts-for-your-computer-security/

https://www.techsherpas.com/cloud-computing-makes-telecommuting-a-real-possibility/

https://www.techsherpas.com/cloud-computing-microsoft-azure/

What is the Microsoft Azure Active Directory?

The Microsoft Azure Active Directory (in short: “Azure AD”) is a cloud-based service by Microsoft. It is used for the management of identities and respective access rights. These access rights can apply to:

  • a corporate network/intranet and proprietary applications that are cloud-based
  • external services/applications by Microsoft like the Azure portal as such and Microsoft Office 365. Azure AD is also used in connection with third party SaaS (Software as a service) applications.

Microsoft Azure Active Directory

Who uses the Microsoft Azure Active Directory?

 

Azure AD users are therefore typically IT administrators, App/software developers, as well as, subscribers to the already mentioned Microsoft Products or third party Saas offers.

 

Which kind of licenses are available?

 

Currently, there are five different licenses available for the Microsoft Azure Active Directory/Azure AD. They offer several access levels to Azure Active Directory features:

  1. Free
  2. Basic
  3. Premium P1 (includes the features included in “Free” and “Basis” plus additional features like advanced administration and more). Microsoft also offers a free 30-day Azure Active Directory Premium trial to get you started and to “try out” the additional features that go beyond the “Free” and “Basic” options.
  4. Premium P2 (all the features of Free, Basis and Premium 1, plus Azure AD Identity Protection and Privileged Identity Management )
  5. Feature licenses on a “Pay as you go” basis.

 

How can I learn more about working with the Microsoft Azure and the Microsoft Azure Active Directory?

 

TechSherpas offers several training courses relating to Microsoft Azure and the Microsoft Azure Active Directory. Among these are, for example:

 

  • 10993: Integrating on-premises Identity Infrastructure with Microsoft Azure – for IT professionals with already existing knowledge/experience with Microsoft Azure
  • 10992: Integrating On-Premises Core Infrastructure with Microsoft Azure – for professionals in the areas of IT and DevOps (development operations) with a good knowledge of on-premises technologies and at least basic knowledge in the area of cloud technologies
  • 10979: Microsoft Azure Fundamentals On-Demand – for IT professionals (e.g. administrators, developers) with limited knowledge regarding cloud technologies. If you are interested in a more advanced course that requires a better knowledge of Azure and cloud technologies, you might want to consider taking this one first.

 

These are just a few selected courses from our course catalog. Do you have any questions about our courses or about which course might be the best for your skill level? Just contact us, we will be happy to help.

 

Sources:
https://docs.microsoft.com/en-us/azure/active-directory/fundamentals/active-

 

Your Career Chances with an MCSA Certification

Cloud computing has become an integral part of today’s corporate/business world. Therefore, these businesses need qualified staff that can implement and work with cloud computing technology. As one of the major providers of cloud technology products, Microsoft offers the MCSA certification as well as a set of other certifications that serve as credentials for expertise of these products.

MCSA Certification

What kind of jobs can you get with an MCSA Certification?

An MCSA Certification (Microsoft Certified Systems Administrator) is considered an entry-level certification and is a great credential if you are still in the early stages of your IT career. When you look up the job offer requirements for positions like

  • Network Administrator
  • Network Engineer
  • Exchange Administrator
  • Systems Administrator
  • Desktop Engineer
  • Web Administrator
  • IT Project Manager

You will often find “MCSA” among them.

Since there are several similar certifications with different focus areas, the selection of your focus area will of course also influence your fit for specific job descriptions. If you add additional MCSA certifications and additional focus areas, this will enhance your expert profile.

MCSA does not necessarily limit you to entry-level positions: Especially in combination with extensive hands-on work experience and additional qualifications, one or more MCSA certifications can mark the well-rounded profile of IT professionals even in senior positions. If you already have several of these certifications, it might make sense to use these as stepping stones to obtain an MCSE Certification (Microsoft Certified Solutions Expert) as well. This will show your qualification to work on and build more complex cloud technology solutions and platforms.

The amount of money you can expect to earn of course depends on several additional factors, but to give you an idea: “Payscale” states 72K as the median annual salary for a Microsoft Certified Systems Administrator,

 

Get your certification!

If you want to find out more about how to become an MCSA, you can read more about that in our blog post “MCSA Certification – how to become a certified Microsoft Solutions Associate”. You might also want to have a closer look at our article about the Microsoft Certification Paths, where you can find more information about the requirements and the various focus areas of the MCSA Certification and the MCSE Certification (Microsoft Certified Solutions Expert), the next step, which is another part of the Microsoft Certified Professional (MCP) certification program.

As a Microsoft Gold Partner, TechSherpas professional certified instructor  provide certification training for MCSA as well as MCSE.

 

Sources:
https://www.itcareerfinder.com/it-certifications/microsoft-certifications/mcsa-2012.html
https://www.indeed.com/jobs?q=msca&vjk=ba8027abcc0d5981
https://www.techsherpas.com/the-microsoft-certification-paths/

 

 

Work From Home Jobs for IT Professionals

Qualified work from home jobs (or telecommuting/remote jobs) are not that unusual anymore. Instead, the demand for the option to work remotely has become a trend. Modern technology, especially computer, cloud computing and the internet with high-speed connectivity, make that possible. Since information technology provides the means for remote working, the question of whether it is also an option for IT professionals is obvious.

 

Which IT-related tasks can be performed from home/remotely?

Technically, most of the everyday IT-utilizing tasks can be performed remotely – provided that necessary hardware is in place and the adequate infrastructure and procedures for authentication and encryption are in place. The latter is especially important to ensure computer, information, and cybersecurity: Remote working opportunities must be secure to not endanger the employer’s business by making it more accessible to hacking and other cyber-attacks.

There are a few exemptions: When physical access to hardware other than the individual’s own is necessary (e.g. server rooms), the respective IT staff of course needs to be on-site or at least be able to directly communicate with somebody on-site.

 

Availability of remote/work from home jobs in information technology

If you are looking for work from home/remote jobs as an IT professional, look out for job titles like these – as can currently be found on internet job portals:

work from home jobs

  • Network Administrator, Network Engineer, Network Analyst
  • Systems Administrator, Systems Engineer
  • Cloud Operations Administrator
  • IT Support
  • SAP Basis Administrator
  • Linus Administrator
  • Cisco Voice Engineer
  • Azure PAAS Architect
  • .NET Developer
  • Network Operations Coordinator
  • DevOps Engineer
  • Technical Project Manager
  • AWS Architect
  • Database Engineer

Look for job titles like these in combination with typical keywords like:

  • Telecommuting
  • Work from home
  • Remote
  • Virtual

 

Could working from home/remotely be an option for you?

There are various reasons why some people prefer to work from home or – generally – on a remote basis. Maybe you

  • have a particularly long commute
  • are a parent who is just re-starting work after parental leave or other leave of absence
  • need to take care of a child/children at home or are a caregiver otherwise
  • want to travel extensively or even prefer a nomadic lifestyle

Whatever the reasons, the question if remote working is an option for you in your current job is something your employer needs to decide.

Have you been looking through the above listed job titles and are intrigued, but you find that you are still lacking a particular qualification/certification? TechSherpas offers a wide range of certification training courses, live on-site, virtual, or on-demand, to help you reach your career goals.

 

Sources:
https://www.itproportal.com/features/technologys-role-in-improving-work-life-balance-for-remote-workers/

https://www.indeed.com

Land Your Dream Job in IT: Certification vs. Work Experience

You have set your sight on a career in Information Technology (IT), and now you want to land your dream job. As with most dream jobs, you are going to have to meet certain minimum requirements to help you succeed in your search for a position.

Many jobs require a specific college education. While there are various college programs that offer IT-related degrees, a degree is not necessarily a requirement. What actually is a requirement is:

  • an IT certificationland your dream job
  • work experience

or

  • IT certification together with work experience

A certification or work experience: What is more important to land your dream job in IT?

One possible answer regarding what is more important could be to check the IT job offers in the various internet job portals. They will help to give you a general overview about what potential employers expect from their IT staff.

It makes sense to assume that hands-on work experience in IT gets more important with an increasing seniority of the offered position. In contrast, it is rather unlikely that a lot of such work experience is expected or even required, when an employer need to fill an entry-level position.

If you are aiming for an entry-level position and do not have any or only little related work experience to offer, then a qualifying IT certification becomes of major importance. On the other hand, for senior positions keep in mind: the more skill, responsibility and complexity a position in IT involves, the more employers will look at the qualification (i.e. up-to-date and relevant certifications) of their potential candidates.

In other words, work experience and certification can both add significant value to your application and CV.

Benefits of certification and work experience

If you are in the lucky situation and able to add a current IT certification as well as related work-experience to your qualifications – congratulations! That should get you quite a head-start above other applicants that want to land a dream job as well.

If that is not the case, an IT certification can be obtained much quicker than work experience that will actually count. Techsherpas offers a range of certification training as Boot Camp Courses. This means they provide their students with qualified hands-on training and the knowledge they need to pass a certification exam within just a few days.

That means that if you already have IT related work experience but find out during your job search that the respective official certification is one potential requirement, then you can take care of that within a relatively short time.

Gaining a certain amount of work experience naturally takes its time, but it does have benefits: If you already have work experience, it shows your potential employer that your skills have already been tried and tested in an actual work environment. It also means you have been able to put your theoretical knowledge to practical use.

Even if you already have extensive work experience, you might still want to consider rounding it off and updating it with a current IT certification to land your dream job. IT professionals work in an area that is constantly evolving, so knowledge and skills need to be up-to-date. For that reason, there may even be a chance that your employer is willing to cover the tuition costs.

If you have your certification but no work experience yet, do not worry: Everybody needs to start somewhere, and be it with an entry-level or junior position. That might not quite be your dream job, but at least you will have your certification to get your proverbial foot in the door.

 

Sources/further reading:

http://blog.skillset.com/career-building/decide-earn-work-experience-get-certification/

https://blog.mettl.com/assessment-technology/do-certifications-matter-more-than-work-experience

https://www.techsherpas.com/certifications/

Switching Careers? How to Become an IT Professional

In case you are wondering: Switching careers, even at a later point in life, is not that unusual anymore. One reason for that is probably the fact that due to modern technologies, further education and training is far more readily available and accessible than it used to be.

Computer and information technology (IT) can be found everywhere, in our business as well as private lives. Therefore, the idea of putting their IT affinity to professional use does not seem a huge leap for many people.

switching careers

What to consider when it comes to switching careers to IT

  • Area of expertise: information technology is a vast field, so carefully consider which area you feel most at home, for example computer hardware and periphery, network design and administration, cyber and computer security, programming and coding.
  • Job market: Enter the respective keywords into search engines and job portals to get an idea about the corresponding job titles/descriptions as well as requirements for applicants.
  • Credentials/experience: Does your current job, professional training or past work experience provide you with any experience or credentials that you could apply towards a new career as an IT professional and would look good in your updated CV?
  • Professional training/practical experience: Depending on which kind of future position you have set your sights on, you might need to be able to present proper credentials, practical experience or both. While an internship might offer first practical experience, professional IT training and even certification will probably be your most important step towards switching careers to become an IT professional.

Education, training, and certification

There are various college programs available to help you achieve a degree in the field of information technology and related areas. When you consider switching careers though, you might not be in the position to invest that much time (and money) into your education and training. This is where IT certification courses come in. They allow you to achieve a professional, industry-acknowledged IT certification within a comparatively short period of time. For example, a TechSherpas Boot Camp Certification Course prepares you for a certification exam with a time investment of just a few days. TechSherpas also offers you virtual learning solutions and learning on-demand, so that you can get educated and achieve your first certification without having to quit your current job. It also allows you to get a deeper knowledge and familiarize yourself with the work of an IT professional before having to make any major career-changing decisions.

Many open IT positions do not require an IT college degree, and with the TechSherpas learning solutions you can quickly achieve industry-recognized credentials and work on making your dream of switching careers a reality. To learn more about these available opportunities, have a look at our blog post “3 of the Best Entry Level IT Certifications to Boost Your Career”.

 

Sources and further reading:

https://www.techsherpas.com/3-of-the-best-entry-level-it-certifications/

https://www.techsherpas.com/2-additional-technology-jobs-in-demand/

https://www.techsherpas.com/technology-jobs-and-how-to-qualify/

https://www.monster.com/career-advice/article/too-late-career-change-ask-vicki-quora-0417

https://www.monster.com/career-advice/article/how-do-you-restart-career-later-in-life-quora-vicki-salemi

The Benefits of Investing in Employee Training

It is nothing new that the right employees are a key factor for the success of a business. Recruiting the right talent and building a successful team can be a long and expensive challenge. As an employer, you want your staff to be skilled, motivated and productive. One good strategy to achieve this is to invest in the right employee training. This is especially true in the area of IT training, because information technology is an integral and constantly evolving part of most organizations.

 

employee training

8 good reasons for IT-related employee training

  • Information technology is a field that undergoes frequent development and change. You need to make sure that the knowledge and skill-set of your employees remain up-to-date. This helps them and your company to keep up with these developments.
  • More and more IT professionals understand the necessity of constant education, certification and training. Offer them the opportunity to continue their professional development as a part of your staff. This can be an important incentive when it comes to recruiting the right people.
  • When you find the right employees for the right team it is in your best interested to keep them motivated, so they stay productive and do not feel the need to change employers.
  • Paying for employee training gives you the option to steer their further education into the direction that suits the IT and computer requirements (operation systems, networks and security measures) of your organization.
  • Granting paid IT training (that might even lead to a particular certification) can be a great bonus and a sign of appreciation that benefits the employee as well as the employer.
  • After receiving additional training, the employee can continue and share their enhanced knowledge with other (junior) team members. This multiplies the benefit of your financial investment in the employee training. It might even have an additional positive team building effect.
  • Additional IT skills and certifications can be the right way to allow a staff member the transition into a role with more responsibilities and increased knowledge/skill requirements.
  • You can specifically target a knowledge/skill gap and thereby enhance performance where it is needed.

 

How to handle the risk of an employee leaving shortly after you paid for his/her training and losing your investment

  • You can set up an agreement between the employee and the company that links the payment for their additional training to a minimum staying duration with the company afterwards. You can stipulate that they otherwise will have to reimburse the company for a part or the whole amount of that has been invested in their training.
  • Generally, keep in mind: An employee who is happy with their workplace is less likely to change employers.

 

Have a look at our course catalog to get a better idea about how you can invest in the development of your employees. Do you need additional information or have further questions? – Let us know!

 

 

Sources:
https://managementhelp.org/training/basics/reasons-for-training.htm

http://www.skills.sa.gov.au/for-employers-business/training-your-staff/benefits-of-training-your-staff