$1,295.00 Cisco Learning Credits/Vouchers Accepted

  • Overview

    About On-Demand Learning

    TechSherpas 365’s On-Demand courses provide you with access to official courseware materials and hands-on labs, empowering you to learn at your own pace. On-Demand allows you to design your training around your schedule, budget, and individual learning needs.

    On-Demand Learning is a perfect solution for students who are unable to attend traditional instructor-led training due to schedule constraints. You receive the same materials and labs as an instructor-led course, with the added convenience of flexible scheduling and a lower price tag.

    This On-Demand Course Includes:

    • Official Courseware License with Lifetime Access (and automatic version updates)
    • Access to Hands-on Labs
    • Access to 3 hours of Instructor Time (upon request):
      • One-on-one live instructor time geared towards your specific needs
      • Scheduled in 1-hour increments

    TEDI, Cisco ThousandEyes Deployment and Implementation, is a 5-day course designed to help you understand, deploy, and manage the ThousandEyes platform. This course provides the details and hands-on activities necessary to successfully deploy ThousandEyes and perform outage and performance analysis by leveraging data patterns and correlating test output.


    The knowledge and skills that a learner should have before attending this course are as follows:

    • Knowledge of cloud and (virtual) data center architecture and networking concepts
    • High-level familiarity with basic network protocols and applications
    • Familiarity with common application delivery methods

    Course Objectives:

    Upon completing this course, the learner will be able to meet these overall objectives:

    • Describe the ThousandEyes solution and its benefits
    • Describe ThousandEyes agents, their purpose and how to determine optimal agent placement
    • Explain the different ThousandEyes test types and their purposes
    • Configure and run tests to correlate test output with the source of an application or network performance issue

    The primary audience for this course is as follows:

    • Systems Engineers
    • Technical Solutions Architects
    • Application Developers and Engineers


    Module 1: Evolution of Application Delivery and Network Monitoring Requirements

    • The SaaS Cloud Disruption
    • The Importance of Enterprise App-to-User Visibility

    Module 2: Thousand Eyes Platform Overview

    • ThousandEyes Platform and Architecture
    • Working with Agents
    • Understanding Consumption Models and Pricing
    • External Integrations

    Module 3: Solution Use Cases

    • ThousandEyes Cloud Adoption Use Cases
    • Use Cases for Digital Experience
    • L3 And WAN Use Cases
    • Qualifying ThousandEyes Strategic Value

    Module 4: Enterprise Agent Installation and Placement

    • Enterprise Agent Overview and Data Collected
    • About BrowserBot
    • OVA and Hyper-V Hypervisor Installation
    • UX Installation and Docker Deployment
    • Installation for Cisco IOS XE Containers
    • Installation for Cisco Catalyst 9000 Series Switches
    • Other Installation Options
    • Enterprise Agent Clusters
    • Interface Selection, Creation and Configuration
    • Placement Considerations

    Module 5: Endpoint Agent Installation and Configuration

    • Endpoint Agent Overview and Data Collected
    • Endpoint Agent Installation options
    • Configuration and Deployment
    • Creating Scheduled Tests
    • User Experience

    Module 6: Thousand Eyes Test Types and Functionality

    • Cloud and Enterprise Agent Based Tests
    • Nesting of Tests
    • Data Collection
    • Adding Tests
    • Relating Foundation Technologies to Test Methods  and Output

    Module 7: Network Layer Tests

    • Test Inputs
    • Agent-to-Server Test Configuration
    • Agent-to-Agent Test Configuration
    • End-to-End Metrics and Visualization

    Module 8: BGP Testing

    • BGP Protocol Review
    • Test Inputs
    • Alert Rules
    • Interpreting BGP Route Visualization

    Module 9: DNS Testing

    • DNS Review
    • DNS Test Inputs
    • Analyzing DNS Test Output
    • DNS+ Layer Tests Settings
    • DNS+ Layer Tests Output

    Module 10: Testing Web Servers

    • HTTP Inputs
    • FTP Server Test Inputs
    • Analyzing Web Test Output

    Module 11: VoIP Tests

    • VoIP Technology Review
    • RTP Settings
    • SIP Server Settings
    • Interpreting RTP Stream and SIP Server Output

    Module 12: Transaction Testing

    • Modeling User Workflows
    • Basic Test Configuration
    • Transaction Scripting Examples
    • Using the ThousandEyes Recorder
    • Selenium and Web Dev Tools
    • The Document Object Model and Interpreting Waterfall Charts

    Module 13: SD-WAN Visibility and App Performance

    • SD-WAN Review
    • Leveraging Visibility to Baseline App and Network Performance
    • SD-WAN Branch, SaaS, and ISP Metrics
    • Using Underlay/Overlay Visualizations to Validate Performance and Isolate Issues

    Module 14: Outage and Performance Analysis with ThousandEyes

    • Determining the Correct Test Type and Config
    • Correlating and Validating Test Results

    Module 15: Monitoring, Alerting and Remediation

    • Using ThousandEyes Monitoring to Improve Digital Experience
    • Determining Actions to Take Based on Test Output
    • Using Snapshots
    • Managing Alerts
    • Capturing Historical Data

    Module 16: Troubleshooting

    • Missing or Incorrect Path Visualization Information
    • HTTP server test errors
    • Endpoint Agent Issues
    • Firewall Considerations
    • CLI Network Troubleshooting Utilities

    Hands-On Labs:

    Labs are designed to assure learners a whole practical experience, through the following practical activities:

    Lab 1: Getting Started with ThousandEyes Platform Administration

    • Task 1: Create Organizations and Account Groups
    • Task 2: Create Users
    • Task 3:  Managing Shared Assets

    Lab 2:  ThousandEyes Agent Installation and Configuration

    • Task 1: Install and Configure the Enterprise Agent
    • Task 2: Install and Configure Endpoint Agents

    Lab 3: Configuring Network Tests and Analyzing Test Output

    • Task 1: Configure Agent-to-Server Network Test Inputs
    • Task 2: Running Agent-to-Server Network Tests
    • Task 3: Agent-to-Server Output Visualization and Analysis
    • Task 4: Configure Agent-to-Agent Network Test Inputs
    • Task 5: Running Agent-to-Agent Network Tests
    • Task 6: Agent-to-Agent Output Visualization and Analysis

    Lab 4: Configuring and Running DNS Tests

    • Task 1: Configure DNS Test Inputs
    • Task 2: Run DNS Tests and Review Outputs
    • Task 3: Create DNS+ Server and Domain Tests
    • Task 4:  Review DNS+ Test Outputs

    Lab 5: HTTP Test Configuration and Output

    • Task 1: Configure HTTP Test Inputs
    • Task 2: Run Web Layer Tests
    • Task 3: HTTP Test Output Visualization and Analysis

    Lab 6:  Testing with Transactions

    • Task 1: Configure Transaction Test Inputs
    • Task 2: Model User Workflows Using the ThousandEyes Recorder
    • Task 3: Using Example Scripts to Modify Transaction Tests
    • Task 3: Running Transactions Tests
    • Task 4: Review Waterfall Charts for Page Load and Transactions

    Lab 7: Configuring Monitoring and Alerting

    • Task 1: Configure Customer Digital Experience Monitoring
    • Task 2: Inter & Intra Cloud Monitoring
    • Task 3: Scheduling Tests
    • Task 4: Configuring Alert Criteria, Actions, And Suppression
    • Task 5: Monitoring Endpoint or Employee Digital Experience

    Case Study 1:  Digital Experience

    • Part 1: Background
    • Part 2: Objectives
    • Task 1: Solution (Includes Agent Placement and Recommended Testing Strategy; Test Type, Configuration and Monitoring and Alerting Considerations)

    Case Study 2: SD-WAN and Cloud Security

    • Part 1: Background
    • Part 2: Objectives
    • Task 1: Solution (Includes how to Baseline based on current SaaS/ISP/Branch considerations and how to determine and communicate success criteria for SD-WAN implementation)