Mastering Positive Assertiveness with DISC

Instructor‑Led: $1,295 | Duration: 2 Days

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    Course Highlights

    LEVEL: 
    • Intermediate

    Mastering Positive Assertiveness with DISC Course Outline

    Ensuring that you are both heard and understood is an essential skill, but it can easily come across as antagonistic and confrontational. Whether addressing behavioral issues or directing a meeting, it is important that you be properly self-confident and empathetic, while maintaining positive work relationships.

    Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.

    This course has been approved for 14 PDUs | 14 CDUs

    Who Should Attend this Course?

    Team leaders, managers, executives and other business professionals, as well as those who would benefit by being able to assert themselves more effectively in a professional environment will benefit from this course.

    An Overview of Modern Assertiveness

    • Understanding modern assertiveness
    • Establishing the three levels of ?self?
    • Understanding your rights to self-assertiveness

    Understanding Communication Styles

    • Authenticity and Awareness The Four DISC
    • Behavioral Styles Leveraging the four styles of communication

    Dimensions of Interpersonal Communication

    • Hearing, listening, and active listening
    • Employing empathy within communication
    • Questioning with proper intent
    • Comprehending the impact of your thoughts on your reality

    The Importance of Body Language

    • Understanding non-verbal communication
    • Making a powerful first impression
    • Leveraging the para-verbal keys to communication
    • Speaking with confidence

    Dealing with Difficult Situations

    • Relaxing and reducing anxiety
    • Dealing with difficult people
    • Utilizing best practices in communication
    • Building rapport and trust

    Reaching Alignment and Giving Great Feedback

    • Building consensus The Four Dimensions of Trust
    • Giving feedback effectively with POP and SSC
    • Using ?we? language to build better consensus

    Related Job Roles

    This course builds skills and demonstrates qualifications for the job roles and average base salaries below. 

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