Dynamics 365 Certification Bundle – Customer Engagement

Dynamics 365 Customer Engagement Certification Bundle

Associate BadgeEarn your Dynamics 365 Customer Engagement Certification with a customized training bundle. 

WHAT’S INCLUDED?

TechSherpas 365 Certification bundles include everything you need to get trained & certified at a discounted cost:

  • Instructor-led training courses
  • Courseware and materials
  • Hands-on labs
  • Practice tests/exam simulation
  • Official exams
  • 100% Test Pass Guarantee

Explore the Role-based Certification Paths >>>

Microsoft Dynamics 365 Sales Functional Consultants implement solutions that anticipate and plan customer connections, manage deals through processing and closing, and accelerate sales team performance using data analytics.

Job role: Functional Consultant

Courses/Exams: PL-200 & MB-210

Microsoft Dynamics 365 Marketing Functional Consultants implement solutions that attract and convert leads, build brand awareness, standardize omnichannel messaging, and deliver marketing insights.

Job role: Functional Consultant

Courses/Exams: PL-200 & MB-220

Microsoft Dynamics 365 Customer Service Functional Consultants build CX solutions that are fast, agile, and leverage AI to drive actionable insights that anticipate customer needs.

Job role: Functional Consultant

Courses/Exams: PL-200 & MB-230

Microsoft Dynamics 365 Field Service Functional Consultants configure the Field Service application, implement solutions that manage the field service lifecycle, and deploy the Connected Field Service (IoT) solution.

Job role: Functional Consultant

Courses/Exams: PL-200 & MB-240

Solution Architects for Microsoft Dynamics 365 + Power Platform lead successful implementations and focus on how solutions address the broader business and technical needs of organizations.

Job role: Solutions Architect

Courses/Exams: 

  1. Associate-level certification
  2. MB-600

Select Two or More Courses Below to Build Your Bundle:

PL-200: Microsoft Power Platform Functional Consultant

  • MB-210: Microsoft Dynamics 365 Sales

  • No class dates currently scheduled. Click here to request a date

    MB-220: Microsoft Dynamics 365 Marketing

  • MB-230: Microsoft Dynamics 365 Customer Service

  • MB-240: Microsoft Dynamics 365 Field Service