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Project Communications and Stakeholder Management

Instructor‑Led: $1,190 | Duration: 2 Days

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    Course Highlights
    LEVEL: 
    • Intermediate
    TOPICS & JOB ROLES: 

    Project Communications and Stakeholder Management Course Outline

    This course, based on PMI??s PMBOK? Guide, Sixth Edition, focuses on both improving the efficiency and effectiveness of all project-related communications, from initial planning through closure. It also examines best practices for identifying and engaging stakeholders, a critical component for successful project. Participants will apply all course principles to a work-related case study taken directly from their work environment. NOTE: This course will earn you 14 PDUs.

    1 – Project Communications and Stakeholder Mgt. Overview

    • Project Communications Management Overview
    • Communication Dimensions
    • Communication Skills
    • Project Communication Management Processes
    • Project Stakeholder Management Overview
    • Project Stakeholder Management Processes
    • Interpersonal Communications
    • Take a Communications Strengths Inventory
    • Communication Styles
    • Case Study Selection

    2 – Initiating Processes

    • Identify Stakeholders Overview
    • Stakeholder Analysis
    • Stakeholder Classification Models
    • Salience Model
    • Stakeholder Register
    • Create a Stakeholder Register

    3 – Planning Processes

    • Plan Communications Management Overview
    • Communications Management Plan
    • Common Project Management Communication Documents
    • Communication Tools
    • Create a Communications Management Plan
    • Virtual Team Communications
    • Virtual Teams Technologies
    • Virtual Teams Best Practices
    • Plan Stakeholder Engagement
    • Analytical Techniques
    • Stakeholder Engagement Plan Sample Content
    • Create a Stakeholder Engagement Plan

    4 – Executing Processes

    • Manage Communications
    • Manage Communications Overview
    • Communication Methods
    • Communication Model
    • Communication and Active Listening
    • Negotiations
    • Three Crucial Elements of Negotiations
    • Win-Win Negotiating
    • Win-Lose Negotiating
    • Conduct a Win-Win Negotiation
    • Communicating Bad News
    • Body Language
    • Business Attire
    • Improving Your Body Language
    • Verbal Communication
    • Public Speaking
    • Audience Involvement
    • Listening Skills
    • Project Meetings
    • Written Communications
    • Powerful Writing
    • Email Guidelines
    • Presentation Design Best Practices
    • Create a Presentation
    • Manage Stakeholder Engagement
    • Manage Stakeholder Engagement Overview
    • Review an Issue Log

    5 – Monitoring and Controlling Processes

    • Monitor Communications
    • Performance Reporting
    • Tracking Gantt Charts
    • Worksheet Information
    • Milestone Charts
    • Bar Chart Graphs
    • Monitor Stakeholder Engagement
    • Best Practices

    Related Job Roles

    This course builds skills and demonstrates qualifications for the job roles and average base salaries below. 

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