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Ten Soft Skills You Need

Instructor‑Led: $495 | Duration: 1 Day

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    Course Highlights

    LEVEL: 
    • Intermediate
    TOPICS & JOB ROLES: 

    Ten Soft Skills You Need Course Outline

    Having the technical skills and knowledge is only one part of being the best you can potentially be in the workplace. In addition to hard skills, we must constantly develop the soft skills that allow us to work the most effectively with others. So, what are some of the most important soft skills?

    This course has been approved for 7 PDUs | 7 CDUs

    Who Should Attend this Course?

    This course is intended for individuals who want to develop a core set of soft skill.

    GETTING STARTED

    • Housekeeping Items
    • Pre-Assignment Review
    • Workshop Objectives
    • The Parking Lot
    • Action Plan

    WHAT ARE SOFT SKILLS?

    • Definition of Soft Skills
    • Empathy and the Emotional Intelligence Quotient
    • Professionalism
    • Learned vs. Inborn Traits

    SOFT SKILL 1: COMMUNICATION

    • Ways We Communicate
    • Improving Non-Verbal Communication
    • Listening
    • Openness and Honesty

    SOFT SKILL 2: TEAMWORK

    • Identifying Capabilities
    • Get Into Your Role
    • Learn the Whole Process
    • The Power of Flow

    SOFT SKILL 3: PROBLEM SOLVING

    • Define the Problem
    • Generate Alternative Solutions
    • Evaluate the Plans
    • Implementation and Re-evaluation

    SOFT SKILL 4: TIME MANAGEMENT

    • The Art of Scheduling
    • Prioritizing
    • Managing Distractions
    • The Multitasking Myth

    SOFT SKILL 5 AND 6: ATTITUDE AND WORK ETHIC

    • What Are You Working For?
    • Caring for Others vs. Self
    • Building Trust
    • Work Is Its Own Reward

    SOFT SKILL 7: ADAPTABILITY/FLEXIBILITY

    • Getting over the Good Old Days Syndrome
    • Changing to Manage Process
    • Changing to Manage People
    • Showing You’re Worth Your Weight in Adaptability

    SOFT SKILL 8: SELF-CONFIDENCE

    • Confident Traits
    • Self-Questionnaire
    • Surefire Confidence Building Tactics
    • Build Up Others

    SOFT SKILL 9: ABILITY TO LEARN FROM CRITICISM

    • Wow, You Mean I’m Not Perfect?
    • Listen With An Open Mind
    • Analyze and Learn
    • Clear the Air and Don’t Hold Any Grudges

    SOFT SKILL 10: NETWORKING

    • Redefining Need
    • Identifying Others’ Interests
    • Reaching Out
    • When to Back Off

    WRAPPING UP

    • Words From The Wise
    • Review Of The Parking Lot
    • Lessons Learned
    • Recommended Reading
    • Completion Of Action Plans And Evaluations

    Related Job Roles

    This course builds skills and demonstrates qualifications for the job roles and average base salaries below. 

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