Note: Students registering for this course will be receiving their course kit in a digital format. To be able to view your digital kit you will need to bring a laptop PC and/or a compatible iPad or Android tablet, the recommended system requirements and instructions to access the course kit content can be found at the following link: Digital Course Kit Requirements and Instructions
Please be aware that this digital version is designed for online use, not for printing. You can print up to 10 pages only in each guide within a course. Please note that every time you click the Print button in the book, this counts as one page printed, whether or not you click OK in the Print dialog.
Upon completing this course, the learner will be able to meet these overall objectives:
- Describe the role of Cisco Unified Communications Manager in a Cisco Collaboration Solution, including its functions, architecture, deployment, and redundancy options, and how to deploy endpoints, users, and Cisco IP Phone Services.
- Describe the functions and the purpose of a dial plan and explains how to implement on-cluster calling.
- Describe how to configure MGCP, H.323, and SIP gateways. The module also describes how to create a dial plan that supports inbound and outbound off-cluster calling for numbers and URIs.
- Describe the types of media resources that Cisco Unified Communications Manager supports, how to configure Cisco Unified Communications Manager server software-based media resources, and how to implement Cisco hardware-based media resources.
- Describe how to implement audio and video conferencing devices that can be used with Cisco Unified Communications Manager, built-in Cisco Unified Communications Manager software audio bridge, Cisco lOS-based audio and video conference bridges, and Cisco TelePresence conferencing products including Cisco TelePresence MSE 8000, Cisco TelePresence Server, Cisco TelePresence MCU, and Cisco TelePresence Conductor.
- Provide an introduction to QoS with emphasis on the QoS components, often referred to as the QoS toolkit, that are used to provide services for various business applications.
The knowledge that you should have before attending this course should include the following:
- Working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, switching and routing
- Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
- Basics of digital interfaces, PSTN, and VoIP
- Fundamental knowledge of converged voice and data networks
Who Should Attend
- Network administrators and network engineers
- CCNP Collaboration candidates
Secondary audiences are:
- Systems engineers