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About this Microsoft Office 2016 Training Course

Every day, millions of emails are exchanged among people within and between organizations. Email has a ubiquitous presence in the lives of many, and it’s likely that email technologies will continue to evolve with the changing needs of workplaces. After all, email communication has not been replaced, or its growth slowed, as many predicted with the rise of social media and the widespread adoption of mobile technologies. Many organizations have implemented mail management systems that combine the back-end power of Microsoft Exchange Server and the front-end intuitive user interface of Microsoft Office Outlook 2016.

In this Microsoft Office 2016 Training Course, you will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate many management tasks, work with calendars and contacts, manage tasks, protect data with archiving and data files, as well as share and delegate access to your workspaces. In short, you’ll work with a wide range of features and options, and in so doing, understand why.

Outlook is a leading personal management system.

This Microsoft Office 2016 Training Course builds upon the foundational knowledge presented in the Microsoft Office Outlook, Part 1 Microsoft Office 2016 Training Course and will help you customize a communication system well-suited to your work styles. In addition, this Microsoft Office 2016 Training Course will help you prepare for the Microsoft Office Specialist (MOS) Certification exams for Microsoft Outlook 2016.

Audience Profile

This Microsoft Office 2016 Training Course is intended for people who have a basic understanding of Microsoft Windows and want to know how to use Outlooks advanced features to manage their email communications, calendar events, contact information, search functions, and other communication tasks.
This Microsoft Office 2016 Training Course is also designed for students who are preparing for the Microsoft Office Specialist certification and who want to prepare for Microsoft Outlook 2016.


To ensure your success in this Microsoft Office 2016 Training Course you should have end-user skills with any current version of Windows, including being able to open and close applications, navigate basic file structures, and manage files and folders. Additionally, it will benefit you to have basic Outlook skills.

Microsoft Office 2016 Training Course Objective

In this Microsoft Office 2016 Training Course, you will use Outlooks advanced features to customize and manage your email communications including, using advanced features to organize emails; manage calendar settings and options; manage contact information; schedule tasks; and manage Outlook backups and data file settings.

You will:

  • Modify messages and set global options.
  • Organize, search, and manage messages.
  • Manage your mailbox.
  • Automate message management.
  • Work with calendar settings.
  • Manage contacts and groups.
  • Manage activities using tasks.
  • Share Workspaces with others.
  • Manage Outlook data files.


Lesson 1: Modifying Messages and Setting Global Options

  • Topic A: Insert Advanced Characters and Objects
  • Topic B: Modify Message Settings and Options
  • Topic C: Configure Global Outlook Options
  • Topic D: Customize the Outlook Interface

Lesson 2: Organizing, Searching, and Managing Messages

  • Topic A: Group and Sort Messages
  • Topic B: Filter and Manage Messages
  • Topic C: Search Outlook Items

Lesson 3: Managing Your Mailbox

  • Topic A: Use the Junk Mail Filter to Manage Messages
  • Topic B: Manage Your Mailbox

Lesson 4: Automating Message Management

  • Topic A: Use Automatic Replies
  • Topic B: Use the Rules Wizard to Organize Messages
  • Topic C: Create and Use Quick Steps

Lesson 5: Working with Calendar Settings

  • Topic A: Set Advanced Calendar Options
  • Topic B: Create and Manage Additional Calendars
  • Topic C: Manage Meeting Responses

Lesson 6: Managing Contacts and Groups

  • Topic A: Import and Export Contacts
  • Topic B: Use Electronic Business Cards
  • Topic C: Forward Contacts

Lesson 7: Managing Activities Using Tasks

  • Topic A: Assign and Manage Tasks

Lesson 8: Sharing Workspaces with Others

  • Topic A: Delegate Access to Outlook Folders
  • Topic B: Share Your Calendar
  • Topic C: Share Your Contacts

Lesson 9: Managing Outlook Data Files

  • Topic A: Use Archiving to Manage Mailbox Size
  • Topic B: Back up Outlook Items
  • Topic C: Change Data File Settings

Appendix A: Microsoft Office Outlook 2016 Exam 77-423

Appendix B: Configure Email Message Security Settings

Appendix C: Microsoft Outlook 2016 Common Keyboard Shortcuts