Business Process Management Foundations

Instructor‑Led: $795 | Duration: 1 Day

Select a Learning Method Below

Start Date End Date CLASS TIMES (EST) DELIVERY/LOCATION Status Price Enroll Now
7/14/2026 7/14/2026
9:00AM - 5:00PM
OPEN
$795
11/10/2026 11/10/2026
9:00AM - 5:00PM
OPEN
$795
START DATE : 7/14/2026
END DATE : 7/14/2026
CLASS TIMES (EST) : 9:00AM - 5:00PM
DELIVERY/LOCATION :
STATUS :
OPEN
PRICE : $795
START DATE : 11/10/2026
END DATE : 11/10/2026
CLASS TIMES (EST) : 9:00AM - 5:00PM
DELIVERY/LOCATION :
STATUS :
OPEN
PRICE : $795

Course Highlights

LEVEL: 
  • Advanced
TOPICS & JOB ROLES: 

Business Process Management Foundations Course Outline

To maintain competitiveness in local and international markets, it is increasingly essential to formally manage your business processes. This course explores the need for a business process focus, the essential steps for process management, and the critical success factors for making the effort successful. It provides a practical framework for understanding processes, the use and development of metrics to manage processes, and describes the roles needed to implement a business process management approach.

This course has been approved for 7 PDUs | 7 CDUs

Who Should Attend this Course?

The course is for anyone who needs to understand the basics of managing processes in their organization through a practical, easy-to-use framework. This course aligns with ABPMP??s Guide to the BPM Common Body of Knowledge (BPM CBOK ?) and is part of the Business Process Management (BPM) certificate program.

Business Process Management (BPM) Overview

  • Terms and key concepts
  • BPM life cycle & framework
  • BPM critical success factors
  • Core BPM Roles

Business Process Modeling

  • Process modeling overview
  • Benefits of modeling
  • Common models

Business Process Analysis

  • Analysis steps
  • Tools & techniques to analyze processes
  • Value-added vs waste in process
  • Metrics and measures to analyze processes

Business Process Design

  • Introduction to process design principles
  • Process design principles
  • Business process improvement

Business Process Transformation Mgmt.

  • Process transformation
  • Models and stages of change
  • Overcoming resistance
  • Transformation tips

Business Process Performance Mgmt.

  • Case for monitoring processes
  • Business intelligence
  • BPM control plans
  • Metrics vs. measures

Related Job Roles

This course builds skills and demonstrates qualifications for the job roles and average base salaries below. 

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