Apps & Infrastructure Training Courses

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  • SharePoint
    Apps & Infrastructure

    55215 SharePoint Online Power User

    Did you know that 80% of Fortune 500 companies use SharePoint to power collaboration and manage content across teams? It's a powerful platform-but without the right training, it's easy to…Read more.
    Classroom Live
    On-Demand Learning (ODL)
    Virtual Classroom
    Live, Instructor-Led (ILT)
  • SharePoint
    Apps & Infrastructure

    55238 SharePoint Online For Administrators

    Did you know that over 85% of Fortune 500 companies use SharePoint for internal collaboration? The 55238 SharePoint Online for Administrators course is your gateway to mastering SharePoint Online administration…Read more.
    Classroom Live
    On-Demand Learning (ODL)
    Virtual Classroom
    Live, Instructor-Led (ILT)
  • Contact Center
    Apps & Infrastructure

    Administering Cisco Contact Center Enterprise (CCEA)

    The Administering Cisco Contact Center Enterprise is a 4-day course presented to CCE Administration personnel involved with “Day 2” support of a CCE solution deployment. This course describes the requirements,…Read more.
    Virtual Classroom
    Live, Instructor-Led (ILT)
  • Collaboration
    Apps & Infrastructure

    Administering Cisco Unified Communications Manager and Unity Connection (ACUCM w/AUC)

    The Administering Cisco Unified Communications Manager and Unity Connection (ACUCM/AUC) course offers a comprehensive understanding of Cisco’s Unified Communications Manager System, now incorporating Version 15 updates. Geared towards system administrators…Read more.
    Virtual Classroom
    Live, Instructor-Led (ILT)
  • Collaboration
    Apps & Infrastructure

    Advanced Administration of Unified Communications Manager and Features (AAUCMF)

    Advanced Administration for Unified Communications Manager and Features (AAUCMF v15) is a 5-day instructor-led course designed to empower collaboration administrators with the advanced knowledge and hands-on experience needed to support,…Read more.
    Virtual Classroom
    Live, Instructor-Led (ILT)
  • Contact Center
    Apps & Infrastructure

    Advanced Contact Center Express Scripting Labs (ACCXSL)

    Advanced Contact Center Express Scripting Labs (ACCXSL) is a 5-day instructor-led, lab-intensive course intended for experienced Unified Contact Center Express (CCX) administrators who need in-depth knowledge advanced scripting techniques using complex…Read more.
    Virtual Classroom
    Live, Instructor-Led (ILT)
  • AI Certs
    Artificial Intelligence (AI)

    AI+ Network Certification Bootcamp

    AI+ Network course provides professionals with the basic knowledge and advanced skills needed to understand the combination of artificial intelligence and current networking technologies. It discusses fundamental networking concepts, newer…Read more.
    Classroom Live
    On-Demand Learning (ODL)
    Virtual Classroom
    Live, Instructor-Led (ILT)
  • Routing and Switching
    Networking

    Cisco Catalyst Center Foundations (CCFND)

    The Cisco Catalyst Center Foundations (CCFND) training is designed to expand your knowledge of Cisco Catalyst Center, including its basics, deployment and scalability options, initial configurations, best practices, and integration with Cisco…Read more.
    Virtual Classroom
    Live, Instructor-Led (ILT)
  • Contact Center
    Apps & Infrastructure

    Cisco Contact Center Enterprise Advanced Administration (CCEAA)

    This course is intended for those performing advanced administration of the CCE solution, or who may be responsible for Tier 2 support. The overall goal of this course is to…Read more.
    Virtual Classroom
    Live, Instructor-Led (ILT)
  • Routing and Switching
    Networking

    Configuring BGP on Cisco Routers (BGP)

    The Configuring BGP on Cisco Routers training teaches the underlying foundations of the Internet and new-world technologies such as Multiprotocol Label Switching (MPLS). It prepares students to design and implement…Read more.
    Virtual Classroom
    Live, Instructor-Led (ILT)
  • Contact Center
    Apps & Infrastructure

    CVP Development and Scripting Part 1 (CVPDS Part 1)

    CVP Development and Scripting – Part 1 is part of the Cisco CCE/CVP suite of Contact Center suite. CVPDS-1 teaches each student to use the features of Call Studio to build…Read more.
    Virtual Classroom
    Live, Instructor-Led (ILT)
  • Contact Center
    Apps & Infrastructure

    CVP Development and Scripting Part 2 (CVPDS Part 2)

    CVPD Scripting-Part 2 provides in-depth coverage and hands-on practice of the more advanced programming topics of Call Studio such as web services and parsing their results, javascript, modularizing large applications.…Read more.
    Virtual Classroom
    Live, Instructor-Led (ILT)
  • Contact Center
    Apps & Infrastructure

    CVPD Java Development for Call Studio (CVPD Java)

    CVPD-Java is a hands-on programming course teaching participants to extend the functionality of CVP Call Studio using the CVP Java API. Participants will learn to write, compile, deploy and maintain custom…Read more.
    Virtual Classroom
    Live, Instructor-Led (ILT)
  • Routing and Switching
    Networking

    Designing Cisco Enterprise Networks (ENSLD)

    The Designing Cisco Enterprise Networks (ENSLD) training deepens your knowledge of designing enterprise networks. Topics covered include enterprise network design, including protocols and media for wired and wireless networks, SD-Access,…Read more.
    Virtual Classroom
    Live, Instructor-Led (ILT)
  • Routing and Switching
    Networking

    Designing Cisco Enterprise Wireless Networks (ENWLSD)

    The Designing Cisco Enterprise Wireless Networks (ENWLSD) training introduces you to concepts you need to know when planning advanced designs of Cisco wireless products. The training covers design specifics from…Read more.
    Classroom Live
    On-Demand Learning (ODL)
    Virtual Classroom
    Live, Instructor-Led (ILT)
  • Routing and Switching
    Networking

    Implementing and Administering Cisco Solutions (CCNA)

    This training teaches you how to install, operate, configure, and verify a basic IPv4 and IPv6 network, configure network components, such as switches, routers, and wireless local area network (LAN)…Read more.
    Virtual Classroom
    Live, Instructor-Led (ILT)
  • Collaboration
    Apps & Infrastructure

    Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)

    The Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) training provides you with the knowledge and skills to deploy, configure and troubleshoot core collaboration and networking technologies. Topics include infrastructure…Read more.
    Virtual Classroom
    Live, Instructor-Led (ILT)
  • Routing and Switching
    Networking

    Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR)

    The Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) v1.4 training gives you the knowledge and skills needed to install, configure, operate, and troubleshoot an enterprise network and introduces…Read more.
    Virtual Classroom
    Live, Instructor-Led (ILT)
  • Routing and Switching
    Networking

    Implementing Automation for Cisco Enterprise Solutions (ENAUI)

    Implementing Automation for Cisco Enterprise Solutions (ENAUI) v.1.3 teaches you how to implement Cisco Enterprise automated solutions, including programming concepts, orchestration, telemetry, and automation tools.   This course highlights the…Read more.
    Virtual Classroom
    Live, Instructor-Led (ILT)
  • Collaboration
    Apps & Infrastructure

    Implementing Cisco Advanced Call Control and Mobility Services (CLACCM)

    The Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) v1.1 course covers advanced call control and mobility services. You will learn how to use Cisco® Unified Communications Manager features…Read more.
    Virtual Classroom
    Live, Instructor-Led (ILT)
  • Collaboration
    Apps & Infrastructure

    Implementing Cisco Collaboration Applications (CLICA)

    The Implementing Cisco Collaboration Applications (CLICA) v1.2 course provides you with the knowledge and skills to streamline communication protocol, strengthen compliance measures, and enhance your communication systems and devices with…Read more.
    Virtual Classroom
    Live, Instructor-Led (ILT)
  • Collaboration
    Apps & Infrastructure

    Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI)

    The Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI) training provides you with an understanding of Cisco Expressway Series solutions, such as B2B calls, Cisco Mobile and Remote Access for…Read more.
    Virtual Classroom
    Live, Instructor-Led (ILT)
  • Contact Center
    Apps & Infrastructure

    Implementing Cisco Contact Center Chat & Email (CCECE)

    The Implementing Cisco Contact Center Enterprise Chat and Email (CCECE) v1.0 course teaches you how to deploy Cisco® Enterprise Chat and Email (ECE) into an existing Enterprise Contact Center environment.…Read more.
    Virtual Classroom
    Live, Instructor-Led (ILT)
  • Collaboration
    Apps & Infrastructure

    Implementing Cisco Emergency Responder (ICER)

    Implementing Cisco Emergency Responder (ICER) v15 is a 2-day course that provides students with best practice information on how to install, configure, operate, and maintain Cisco Emergency Responder 15 in…Read more.
    Virtual Classroom
    Live, Instructor-Led (ILT)
  • Routing and Switching
    Networking

    Implementing Cisco Enterprise Advanced Routing and Services (ENARSI)

    The Implementing Cisco Enterprise Advanced Routing and Services (ENARSI) v1.1 gives you the knowledge you need to install, configure, operate, and troubleshoot an enterprise network. This course covers advanced routing…Read more.
    Virtual Classroom
    Live, Instructor-Led (ILT)
  • Routing and Switching
    Networking

    Implementing Cisco MPLS (MPLS)

    Multiprotocol Label Switching integrates the performance and traffic-management capabilities of data link Layer 2 with the scalability and flexibility of network Layer 3 routing. So, when used in conjunction with…Read more.
    Virtual Classroom
    Live, Instructor-Led (ILT)
  • Routing and Switching
    Networking

    Implementing Cisco SD-WAN Solutions (ENSDWI)

    The Implementing Cisco SD-WAN Solutions (ENSDWI) v3.0 training helps you design, deploy, configure, and manage the Cisco Software-Defined WAN (SD-WAN) solution in a large-scale network, including how to migrate from…Read more.
    Classroom Live
    On-Demand Learning (ODL)
    Virtual Classroom
    Live, Instructor-Led (ILT)
  • Microsoft Dynamics 365
    Apps & Infrastructure

    MB-280T01 Configure Dynamics 365 Customer Experience Model-driven Apps

    With model-driven apps, organizations can customize their user experiences with little to no code and create powerful applications that empower their users and increase productivity. This course is designed to…Read more.
    Classroom Live
    On-Demand Learning (ODL)
    Virtual Classroom
    Live, Instructor-Led (ILT)
  • Microsoft Dynamics 365
    Apps & Infrastructure

    MB-280T03 Design And Deliver Powerful Customer Experiences With Dynamics 365 Customer Insights

    Dynamics 365 Customer Insights helps organizations deliver exceptional experiences personalized to every customer. In this course, students will learn how to work with key features of Customer Insights — Data…Read more.
    Classroom Live
    On-Demand Learning (ODL)
    Virtual Classroom
    Live, Instructor-Led (ILT)
  • Microsoft Dynamics 365
    Apps & Infrastructure

    MB-280T04 Configure A Dynamics 365 Customer Experience Solution

    This learning path prepares you to complete the Dynamics 365 customer experience analyst challenge project and validate your skills. You should have already completed the following modules as part of…Read more.
    Classroom Live
    On-Demand Learning (ODL)
    Virtual Classroom
    Live, Instructor-Led (ILT)