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IT Service Management

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  • Agile & Scrum

    COBIT 2019 Foundation
    ISACA
    Beginner
    COBIT 2019 builds on and integrates more than 25 years of development in this field, not only incorporating new insights from science, but also operationalizing these insights as practice. The…
    2 Day(s)
    $1,330
    Virtual Classroom
    Live, Instructor-Led (ILT)
  • Agile & Scrum

    ITIL 4 Foundation
    ITIL
    Beginner
    ITIL 4 Foundation stands as the world’s most widely adopted framework for IT Service Management (ITSM), with over 3 million certified professionals worldwide. Trusted by 82% of Fortune 500 companies,…
    3 Day(s)
    $595 - $2,495
    Classroom Live
    On-Demand Learning (ODL)
    Virtual Classroom
    Live, Instructor-Led (ILT)
  • Agile & Scrum

    ITIL 4 High Velocity IT (HVIT)
    ITIL
    Intermediate
    ITIL 4 is a framework for quality IT service management (ITSM) through proven best practice, providing practical and flexible guidance to support your organization on its journey to digital transformation…
    3 Day(s)
    $595 - $2,385
    Classroom Live
    On-Demand Learning (ODL)
    Virtual Classroom
    Live, Instructor-Led (ILT)
  • Agile & Scrum

    ITIL 4 Specialist – Create Deliver and Support (CDS)
    ITIL
    Intermediate
    This course begins your journey toward the ITIL Managing Professional designation. You will acquire insight that will allow you to integrate different value streams and activities to create, deliver and…
    3 Day(s)
    $595 - $2,385
    Classroom Live
    On-Demand Learning (ODL)
    Virtual Classroom
    Live, Instructor-Led (ILT)
  • Agile & Scrum

    ITIL 4 Specialist – Drive Stakeholder Value (DSV)
    ITIL
    Intermediate
    This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools…
    3 Day(s)
    $595 - $2,385
    Classroom Live
    On-Demand Learning (ODL)
    Virtual Classroom
    Live, Instructor-Led (ILT)
  • Agile & Scrum

    ITIL 4 Strategic Leader: Digital and IT Strategy (DITS)
    ITIL
    Intermediate
    This course takes you on a digital strategy journey. Its iterative, eight-step model moves from ?vision? through to ?actions? and is about creating sustainable, digital momentum. You experience the four…
    3 Day(s)
    $595 - $2,385
    Classroom Live
    On-Demand Learning (ODL)
    Virtual Classroom
    Live, Instructor-Led (ILT)
  • Agile & Scrum

    ITIL 4 Strategist – Direct Plan and Improve (DPI)
    ITIL
    Intermediate
    This unique and central course covers requirements in both the ITIL Managing Professional and ITIL Strategic Leader designations. As such, this course is a must-have in any ITIL 4 professional…
    3 Day(s)
    $595 - $2,385
    Classroom Live
    On-Demand Learning (ODL)
    Virtual Classroom
    Live, Instructor-Led (ILT)
  • Agile & Scrum

    Lean Foundations Workshop
    Six Sigma
    Intermediate
    Embark on a journey of learning and discovery with our interactive, foundational two-day training course, where you will explore the world of Lean methodology and apply the concepts during a…
    2 Day(s)
    $1,195
    Virtual Classroom
    Live, Instructor-Led (ILT)
  • Agile & Scrum

    Lean Six Sigma Black Belt (LSSBB) Training
    Six Sigma
    Intermediate
    Lean Six Sigma saves organizations time and money through continuous improvement. Employers therefore often pay a premium for Six Sigma trained and certified managers. Our Lean Six Sigma Black Belt…
    10 Day(s)
    $595 - $3,595
    Classroom Live
    On-Demand Learning (ODL)
    Virtual Classroom
    Live, Instructor-Led (ILT)