Outlook – Part 2 training course

Instructor‑Led: $280 | Duration: 1 Day

In this course, you will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate mail management tasks, work with calendars and contacts, manage tasks, preserve data with archives and data files, as well as share and delegate access to your Outlook items. In short, you'll work with a wide range of features and options and, in so doing, understand why Outlook is a leading personal management system. This course builds upon the foundational knowledge presented in the Microsoft Outlook — Part 1 course and will help you customize a communication system well-suited to your work style. This course covers Microsoft Office Specialist Program exam objectives to help you prepare for the Outlook Associate (Office 365 and Office 2019): Exam MO-400.

Reserve your seat in an upcoming class date or select a Learning Method below:

Start Date End Date CLASS TIMES (EST) DELIVERY/LOCATION Status Price Enroll Now
7/13/2026 7/13/2026
9:00AM - 5:00PM
star GTR

Guaranteed-to-Run

$280.00
8/31/2026 8/31/2026
9:00AM - 5:00PM
star GTR

Guaranteed-to-Run

$280.00
10/15/2026 10/15/2026
9:00AM - 5:00PM
star GTR

Guaranteed-to-Run

$280.00
12/1/2026 12/1/2026
9:00AM - 5:00PM
star GTR

Guaranteed-to-Run

$280.00
START DATE : 7/13/2026
END DATE : 7/13/2026
CLASS TIMES (EST) : 9:00AM - 5:00PM
DELIVERY/LOCATION :
STATUS :
star GTR

Guaranteed-to-Run

PRICE : $280.00
START DATE : 8/31/2026
END DATE : 8/31/2026
CLASS TIMES (EST) : 9:00AM - 5:00PM
DELIVERY/LOCATION :
STATUS :
star GTR

Guaranteed-to-Run

PRICE : $280.00
START DATE : 10/15/2026
END DATE : 10/15/2026
CLASS TIMES (EST) : 9:00AM - 5:00PM
DELIVERY/LOCATION :
STATUS :
star GTR

Guaranteed-to-Run

PRICE : $280.00
START DATE : 12/1/2026
END DATE : 12/1/2026
CLASS TIMES (EST) : 9:00AM - 5:00PM
DELIVERY/LOCATION :
STATUS :
star GTR

Guaranteed-to-Run

PRICE : $280.00

Course Highlights

LEVEL: 
  • Intermediate

Outlook – Part 2 Course Outline

In this course, you will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate mail management tasks, work with calendars and contacts, manage tasks, preserve data with archives and data files, as well as share and delegate access to your Outlook items. In short, you'll work with a wide range of features and options and, in so doing, understand why Outlook is a leading personal management system. This course builds upon the foundational knowledge presented in the Microsoft Outlook — Part 1 course and will help you customize a communication system well-suited to your work style. This course covers Microsoft Office Specialist Program exam objectives to help you prepare for the Outlook Associate (Office 365 and Office 2019): Exam MO-400.

PREREQUISITES

Outlook — Part 1 or equivalent experience.

1 — MODIFYING MESSAGE PROPERTIES AND CUSTOMIZING OUTLOOK

  • Topic A: Insert Hyperlinks and Symbols
  • Topic B: Modify Message Properties
  • Topic C: Add Email Accounts to Outlook
  • Topic D: Customize Outlook Options

2 — ORGANIZING, SEARCHING, AND MANAGING MESSAGES

  • Topic A: Group and Sort Messages
  • Topic B: Filter and Manage Messages
  • Topic C: Search Outlook Items

3 — MANAGING YOUR MAILBOX

  • Topic A: Manage Junk Email Options
  • Topic B: Manage Your Mailbox Size

4 — AUTOMATING MESSAGE MANAGEMENT

  • Topic A: Use Automatic Replies
  • Topic B: Use Rules to Organize Messages
  • Topic C: Create and Use Quick Steps

5 — WORKING WITH CALENDAR SETTINGS

  • Topic A: Set Advanced Calendar Options
  • Topic B: Create and Manage Additional Calendars
  • Topic C: Manage Meeting Responses

6 — MANAGING CONTACTS

  • Topic A: Import and Export Contacts
  • Topic B: Use Electronic Business Cards
  • Topic C: Forward Contacts

7 — SHARING OUTLOOK ITEMS

  • Topic A: Assign and Manage Tasks
  • Topic B: Share Your Calendar
  • Topic C: Share Your Contacts

8 — MANAGING OUTLOOK DATA FILES

  • Topic A: Use Archiving to Manage Mailbox Size
  • Topic B: Work with Outlook Data Files

Related Job Roles

This course builds skills and demonstrates qualifications for the job roles and average base salaries below. 

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