SIP Trunk Operations (DTSIP) is a 5-day instructor-led course designed for Cisco collaboration administrators seeking in-depth knowledge of SIP protocol operations within Cisco’s collaboration deployments.
This updated course offers new tools and labs to enhance skills in advanced troubleshooting, automation, and real-world problem-solving. With a focus on the latest Cisco Unified Communications Manager version 15, participants will explore modern practices, such as SIP trace analysis, AI-powered solutions, and DevOps programmability. In addition to mastering traditional SIP technologies, participants will gain the foundational knowledge required to configure Cisco Unified Border Element (CUBE) for enterprise PSTN access and Webex Calling.
New Content and Labs
The course starts by analyzing SIP Request and Response messages, including the role and purpose of SDP offers and answers. Topics such as SIP early offer and early media are covered, with practical insights into the behavior and capabilities of CUCM SIP trunks. Participants will explore headers within SIP messages, along with best practices for configuring SIP profiles on CUCM for both trunk and endpoint configurations.
The course continues with SIP URI dialing, where participants learn to use ILS, GDPR, and SME servers for dynamic dial plan distribution. Labs introduce advanced CUBE topics, including the use of E.164 pattern maps, server groups, and URI call routing for optimizing call handling. Participants will also implement Voice Translation Profiles and Dial Peer Groups, along with Provisioning Policies to streamline outbound dial-peer selection.
Throughout the course, participants will engage in real-world troubleshooting labs using Wireshark, RTMT, and TranslatorX, learning how to analyze SIP debugs and traces. A final lab challenges participants to implement an end-to-end SIP solution across multiple CUCM clusters and Cisco CUBEs, mirroring real-world deployments and problem-solving scenarios.
| Start Date | End Date | CLASS TIMES (EST) | DELIVERY/LOCATION | Status | Price | Enroll Now |
|---|---|---|---|---|---|---|
| 4/6/2026 | 4/10/2026 |
10:00AM - 6:00PM
|
GTR Guaranteed-to-Run |
$4,080.00 | ||
| 7/20/2026 | 7/24/2026 |
10:00AM - 6:00PM
|
GTR Guaranteed-to-Run |
$4,080.00 |
GTR Guaranteed-to-Run
GTR Guaranteed-to-Run
Course Highlights
SIP Trunk Operations (DTSIP) is a 5-day instructor-led course designed for Cisco collaboration administrators seeking in-depth knowledge of SIP protocol operations within Cisco’s collaboration deployments.
This updated course offers new tools and labs to enhance skills in advanced troubleshooting, automation, and real-world problem-solving. With a focus on the latest Cisco Unified Communications Manager version 15, participants will explore modern practices, such as SIP trace analysis, AI-powered solutions, and DevOps programmability. In addition to mastering traditional SIP technologies, participants will gain the foundational knowledge required to configure Cisco Unified Border Element (CUBE) for enterprise PSTN access and Webex Calling.
New Content and Labs
The course starts by analyzing SIP Request and Response messages, including the role and purpose of SDP offers and answers. Topics such as SIP early offer and early media are covered, with practical insights into the behavior and capabilities of CUCM SIP trunks. Participants will explore headers within SIP messages, along with best practices for configuring SIP profiles on CUCM for both trunk and endpoint configurations.
The course continues with SIP URI dialing, where participants learn to use ILS, GDPR, and SME servers for dynamic dial plan distribution. Labs introduce advanced CUBE topics, including the use of E.164 pattern maps, server groups, and URI call routing for optimizing call handling. Participants will also implement Voice Translation Profiles and Dial Peer Groups, along with Provisioning Policies to streamline outbound dial-peer selection.
Throughout the course, participants will engage in real-world troubleshooting labs using Wireshark, RTMT, and TranslatorX, learning how to analyze SIP debugs and traces. A final lab challenges participants to implement an end-to-end SIP solution across multiple CUCM clusters and Cisco CUBEs, mirroring real-world deployments and problem-solving scenarios.
This course is intended for students who have general knowledge about:
To fully benefit from this course, students should have the following prerequisite skills and knowledge:
Module 1 Examining Collaboration Solutions
Module 2: Examining SIP Call Signaling and Codecs
Module 3: Analyzing and Troubleshooting SIP Signaling
Module 4 Implementing SIP URI Calling on CUCM
Module 5: Deploying ILS and GDPR
Module 6: Deploying Cisco SIP Voice Gateways
Module 7: Configuring Session Border Controllers (CUBEs)
Module 8: Configuring CUBE-based URI Call Routing
Module 9: Configuring Additional SIP CUBE Settings
Module 10: Programing CUBE with Ansible
Module 11: Foundations for Webex Calling on CUBE
Course Labs and Agenda Highlights
This hands-on course ensures participants are equipped with both theoretical knowledge and practical skills to deploy, troubleshoot, and optimize Cisco SIP communication solutions.
This course builds skills and demonstrates qualifications for the job roles and average base salaries below.Â
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