Next Steps

What’s Next?

You’ve registered for training… Read on below to find out what’s next!

Terms & Conditions

Live, Instructor-Led Classes (ICL & VLT)

You will receive an email notification from our Registrar 10 days prior to the class start date to confirm the status and delivery location of the course.

All course materials, labs and test prep are provided via digital licenses. You will receive your licenses by the Thursday prior to the class start date.

If you are attending via VLT (virtual live training), please login to the class meeting 15 minutes prior to class start time on the 1st day to allow for sign-in and connection confirmation.

If you are attending via ICL (in-classroom learning), please plan to arrive at the training facility 30 minutes prior to class start time to allow for sign-in and set up. *In the event that your chosen training location has low student enrollment or is otherwise not available, you will be offered Virtual Live Training (VLT) as an alternative to rescheduling for another date.


VLT – Virtual Live Training

Our VLT classes are fully live, hands-on and interactive. Via Microsoft Teams technology, you can engage with the instructor and other students via audio, video, and chat. View the instructor’s presentation and interact face to face with video. Teams enables you to share and download files and links, collaborate, and review recordings at a later time.


The technology is seamless and simple. All you need is a desktop/laptop and a good internet connection. You must also have either a headset with a microphone OR speakers and a microphone, as all audio is through the live meeting. To make the most of your learning experience, we also encourage you to have:

  • An additional monitor. This will enable you to have the instructor presentation on one screen, while using the other for your digital courseware and lab exercises.
  • A camera on your pc, if you are interested in sharing your face during the live class (you control this feature and can turn off and on)

If you have any questions or need technical assistance you can always contact our Operations team at (866) 704-9244 ext 4.


ODL – On-Demand Learning

Payment must be received to complete and process your order. Within up to 24 hours of purchase, you will receive an email with details on how to access your On-Demand Course and package options. Once received you can start training! Should you have any questions, you can contact