ITIL 4 Specialist – Create Deliver and Support (CDS)

On‑Demand: $595 | Instructor‑Led: $2,385 | Duration: 3 Days

Upgrade your tech skills with this training course from TechSherpas 365!

Select a Learning Method Below

Start Date End Date CLASS TIMES (EST) DELIVERY/LOCATION Status Price Enroll Now
5/13/2026 5/15/2026
9:00AM - 5:00PM
star GTR

Guaranteed-to-Run

$2,385
START DATE : 5/13/2026
END DATE : 5/15/2026
CLASS TIMES (EST) : 9:00AM - 5:00PM
DELIVERY/LOCATION :
STATUS :
star GTR

Guaranteed-to-Run

PRICE : $2,385

Course Highlights

LEVEL: 
  • Intermediate
BRANDS/TECHNOLOGIES: 

ITIL 4 Specialist – Create Deliver and Support (CDS) Course Outline

This course begins your journey toward the ITIL Managing Professional designation. You will acquire insight that will allow you to integrate different value streams and activities to create, deliver and support IT-enabled products and services. Armed with this knowledge and skill set, you will be confident in running those IT-enabled services, teams and workflows successfully.

This class includes an exam voucher.

Who Should Attend this Course?

Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally, candidates should have at least two years of professional experience working in IT Service Management.
The ITIL 4 CDS Qualification would most likely suit the following delegates:
Individuals continuing their journey in service management
ITSM managers and aspiring ITSM managers
ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery
Existing ITIL qualification holders wishing to develop their knowledge
The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs.

PREREQUISITES
  • ITIL? 4 Foundation

1 – PLANNING AND BUILDING A SERVICE VALUE STREAM

  • Tackling the concepts and challenges related to SVS
  • Using the ?shift left? approach
  • The true value of information and technology across the SVS

2 – CONTRIBUTING TO CREATION, DELIVERY AND SUPPORT

  • Using the value stream to design, develop and transition new services
  • Adding to a value stream by leveraging ITIL practices
  • Providing user support
  • Furthering the value stream for support through ITIL practices

3 – CREATING, DELIVERING AND SUPPORTING SERVICES

  • Coordinate, prioritize and structure activities
  • The value of buy vs. build, sourcing, and service integration and management

Related Job Roles

This course builds skills and demonstrates qualifications for the job roles and average base salaries below. 

No results found.

Explore Related , Training Courses

What Our Students Are Saying

IT Certification Training Course Reviews