Computer Network Support Specialists

Average Base Salary:

JOB OPENINGS:

9600

Occupation Overview - Computer Network Support Specialists

Analyze test troubleshoot and evaluate existing network systems such as local area networks (LAN) wide area networks (WAN) cloud networks servers and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.
Training Courses for the Computer Network Support Specialists Job Role
Analyze test troubleshoot and evaluate existing network systems such as local area networks (LAN) wide area networks (WAN) cloud networks servers and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.

Core Task Examples:

  • Analyze and report computer network security breaches or attempted breaches.
  • Analyze network data to determine network usage, disk space availability, or server function.
  • Back up network data.
  • Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.
  • Configure security settings or access permissions for groups or individuals.
  • Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
  • Create or revise user instructions, procedures, or manuals.
  • Create or update technical documentation for network installations or changes to existing installations.
  • Document help desk requests and resolutions.
  • Document network support activities.
  • Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.
  • Identify the causes of networking problems, using diagnostic testing software and equipment.
  • Install and configure wireless networking equipment.
  • Install network software, including security or firewall software.
  • Install new hardware or software systems or components, ensuring integration with existing network systems.
  • Install or repair network cables, including fiber optic cables.
  • Maintain logs of network activity.
  • Monitor industry Web sites or publications for information about patches, releases, viruses, or potential problem identification.
  • Perform routine maintenance or standard repairs to networking components or equipment.
  • Provide telephone support related to networking or connectivity issues.

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