Microsoft Software Assurance Training Voucher (SATV) – Update

Microsoft is updating Software Assurance benefits beginning in February 2020 to ensure Software Assurance stays relevant and useful to customers. With this change in direction, some Software Assurance benefits will be retired or changed to eliminate redundancies and better align Software Assurance benefits across Microsoft’s products and services portfolio. The changes made also simplify benefit redemptions and replace outdated implementation mechanisms. While each customer experience is unique, all customers can benefit from the ability to optimize their business performance through Software Assurance.

Microsoft is investing in new ways to help organizations deploy, train, and get support for the products and services they buy. Because those new ways overlap with some dated and underused Software Assurance benefits, and the redemption process for some benefits are cumbersome and outdated, Microsoft is retiring those overlapping and outdated benefits.

When are the SATV Changes Taking Place?

The changes will start in February 2020 and will gradually be implemented by January 1, 2022.

February 1, 2020:

• Training vouchers can no longer be converted to planning services days.
• Azure courses will be removed from training voucher redemption. Courses must be complete by this date in order to utilize SATVs.

February 1, 2021:

• Retire accrual of new training vouchers.
• New contracts after this date won’t have any training vouchers assigned and existing contracts won’t receive any additional training vouchers.

January 1, 2022:

• Last day to redeem training vouchers for existing contracts.

Will the Changes Apply to All Active Software Assurance Contracts as of February 2020?

Beginning February 1, 2020, the changes apply to all contracts regardless of status—midterm, new, and renewal. There is still time to use the benefits already accrued, customers will still accrue deployment planning days, training days, and support incidents until February 2021. Deployment planning days and training vouchers can be used until January 2022.

How Long Do Customers Have to Use Their Existing Vouchers?

Customers can continue to redeem any accrued training days as vouchers until January 1, 2022. Azure content will be removed from the voucher course list beginning February 1, 2020.

Where Do Customers Go for Help with Their Training Benefit?

Azure Customers: Contact us today to assist with redeeming your existing Azure training vouchers before they are no longer available for redemption in February 2020. If your business or organization has identified an Azure project that is soon to kick off, please contact us today to talk about our Azure training solutions.

Non-Azure Microsoft Customers: Training vouchers will expire in January 2022, but don’t wait to schedule training. Contact us today to discuss a plan to redeem your vouchers before they expire.