$950.00 On-Demand Learning



This course will kick start your career in the IT field by providing the foundational knowledge needed to install, configure, and support computer hardware systems; this includes assembling components based on customer requirements; installing, configuring and maintaining devices, PCs, and servers. It will also provide an understanding of the fundamentals of networking and security/forensics; properly and safely diagnosing, resolving, and documenting common issues; as well as applying troubleshooting skills. A key component to anyone’s skillset is customer service, this course provides insight into providing appropriate customer support. A favorite part of this course is the dive into wireless networks, mobile devices and custom builds for end user deployment. This course maps to the mile2 Certified Hardware Technician exam as well as the CompTIA A+ 220-901 certification exam.


Upon completion, the Certified Systems Hardware Technician candidate will be able to competently attempt the C)HT exam as well as the CompTIA A+ 220-901 exam.


Chapter 1: Troubleshooting

Section 1: Troubleshooting theory

Section 2: Safety


Chapter 2: Motherboards and CPUs

Section 1: Motherboards

Section 2: CPUs


Chapter 3: Computer Power Supplies

Section 1: Power supply connectors

Section 2: Power supply installation

Section 3: Power supply troubleshooting


Chapter 4: Memory

Section 1: Read-only memory

Section 2: Random access memory


Chapter 5: Computer Expansion

Section 1: Expansion interfaces

Section 2: Expansion card installation

Section 3: Connectors and cables


Chapter 6: Physical Storage

Section 1: Disk drives

Section 2: Redundant array of independent disks (RAID)

Section 3: Optical drives

Section 4: Other storage methods


Chapter 7: Input-Output Devices

Section 1: Input devices

Section 2: Output devices

Section 3: Dual input-output devices


Chapter 8: Display Devices

Section 1: Display types

Section 2: Display installation

Section 3: Display troubleshooting


Chapter 9: Network Cables and Connectors

Section 1: Twisted-pair connections

Section 2: Coaxial connections

Section 3: Optical media


Chapter 10: Mobile Devices

Section 1: Mobile device types

Section 2: Mobile device troubleshooting


Chapter 11: Printers and Multifunction Print Devices

Section 1: Printer technologies

Section 2: Printer installation

Section 3: Printer maintenance

Section 4: Printer troubleshooting


Chapter 12: Custom Computers
Section 1: Wi-Fi standards

Section 2: Wireless encryption


Chapter 13: Operational Procedures

Section 1: Environment

Section 2: Safety

Section 3: Content Privacy

Section 4: Professionalism