• Overview

    Course Duration: 2 hours

    This CompTIA Network+ N10-007 *ON-DEMAND* Course includes:

    • EXPERT INSTRUCTOR-LED TRAINING: Finest instructors in the IT industry with a minimum of 15 years, real-world experience and are subject matter experts in their fields
    • VISUAL DEMONSTRATIONS & MULTIMEDIA PRESENTATIONS: Instructor-led demonstrations and visual presentations that allow students to develop their skills based on real world scenarios explained by the instructor.
    • QUIZZES & EXAM SIMULATORS: Custom practice exams prepare you more effectively than the traditional exam preps on the market. Practice quizzes after each module ensures confidence on the topic before proceeding.
    • SOCIAL LEARNING & NETWORKING: World class Learning Management System (LMS) which allows you to interact and collaborate with other students, form study groups, engage in discussions, rate different courses and stay up to date with all the latest industry knowledge.
    • FLASH CARDS & EDUCATIONAL GAMES: Every Student learns differently. That is why we provide Flash Cards and Education Games throughout our courses. Allowing students to train in ways that keep them engaged and focused.

    Choose the On-Demand Package that best fits your learning and certification needs:

    Basic Package Standard Package Premium Package
    • 12 months access to training video
    • 12 months access to exercises
    • 12 months access to exam simulators and games
    • Email Help Desk Support (48 hour or less response time)
    • *Does not include Digital Courseware
    • Includes Digital Courseware
    • 12 months access to training video
    • 12 months access to hands-on labs
    • 12 months access to exercises
    • 12 months access to exam simulators and games
    • Email Help Desk Support (48 hour or less response time)
    • Standard Package plus:
    • Certification Prep:
      • 12 months access to additional online test prep/exam simulation
      • Official Exam voucher
    • 3 hours of Instructor Time:
      • One on one live instructor time geared towards your specific needs
      • Scheduled in 1-hour increments
    $595 $795 $1295


    This course prepares the student to take the CompTIA Network+ N10-007 certification exam. It covers all exam objectives, as well as additional topics that provide background and context. Demonstrations and instructor commentary throughout the course come from real-world experience, with examples and tips that the network professional can use in a production environment. In this course, you will: – Describe networking concepts – Explain the function and installation of network infrastructure components – Describe network operations concepts and implementation – Describe network security concepts and implementation – Explain network troubleshooting techniques and tool usage Instructor: Chrys Thorsen


    Students taking this course should meet the following pre-requisites:
    • CompTIA A+ certification or equivalent experience
    • At least 1 year of experience supporting TCP/IP networks
    Course Objectives
    By the end of this course, you will:
    • Describe basic networking concepts
    • Describe network infrastructure and explain how to deploy common network components
    • Describe network operations and explain how to support a production network
    • Describe network security concepts and explain how to implement basic network security
    • Describe network troubleshooting and explain how to use common tools to troubleshoot a network


    Lab Setup
    To enhance learning and reinforce concepts, students can participate in the activities as desired. To prepare your own lab environment, please see the lab setup manual CompTIA Network+ N10-007 Course Lab Setup Guide.
    Some activities in this course include demonstrations using real-world tools. It is NOT a requirement to
    purchase or use these tools for successful completion of this course. Students are not expected to
    demonstrate the use of any particular tool during the exam. You WILL, however, have to be able to
    explain the purpose of all of the tools, how they work in general, and when it is appropriate to choose
    one particular tool over another.

    Module 1 – Networking Concepts
    1.1 Basic Networking
    You will explain basic networking.

    • Intro to networking
    • Networking architectures
    • Activity Basic Networking

    1.2 OSI Model
    You will explain devices, applications, protocols, and services at their appropriate OSI layers.
    • Layer 7 – Application
    • Layer 6 – Presentation
    • Layer 5 – Session
    • Layer 4 – Transport
    • Layer 3 – Network
    • Layer 2 – Data Link
    • Layer 1 – Physical
    • Activity Exploring the OSI Model

    1.3 Protocols and Ports
    You will explain the purposes and uses of ports and protocols.
    • Protocols and ports overview
    • Activity Examining Protocols and Ports
    • Connection-oriented vs. connectionless
    • Transmission Control Protocol (TCP)
    • User Datagram Protocol (UDP)
    • Activity Comparing TCP and UDP
    • Internet Protocol (IP)
    • Internet Control Messaging Protocol (ICMP)
    • Internet Group Messaging Protocol (IGMP)
    • Activity Examining the Lower Layer Protocols
    • Layer 7 Remote Control Protocols
    • Layer 7 File Transfer Protocols
    • Layer 7 Messaging Protocols
    • Activity Examining Messaging Protocols
    • Layer 7 Web Traffic Protocols
    • Layer 7 Streaming Media Protocols
    • Layer 7 Infrastructure Management Protocols

    1.4 Switching
    You will explain the concepts and characteristics of switching.
    • Packet-switched vs. circuit-switched networks

    • Properties of Network Traffic
    • Contention Management
    • Activity Creating Collision and Broadcast Domains
    • Interface Properties and Segmentation
    • Activity Creating a Basic Network Segment
    • Switching prt 2
    • Activity Switching
    • Switching Loop Management
    • Activity Managing Switching Loops
    • VLANs
    • Activity Creating VLANs

    1.5 Routing
    You will explain the concepts and characteristics of routing.
    • ARP
    • Activity Examining ARP
    • IP Addressing Basics
    • Activity Configuring IP
    • Routers
    • Activity Setting Up a Router
    • Routing Basics
    • Activity Adding Static Routes
    • VLAN Routing
    • Activity Routing Between VLANs
    • NAT/PAT
    • Activity Configuring NAT/PAT
    • Routing Protocols
    • Activity Configuring a Routing Protocol
    • Firewalls
    • Activity Configuring Firewalls

    1.6 Advanced Switching and Routing Concepts
    You will explain advanced switching and routing concepts.
    • IPv6 Concepts
    • Activity Exploring IPv6
    • Performance Concepts
    • Distributed Switching
    • Software-defined Networking

    1.7 IP Addressing
    You will, given a scenario, configure the appropriate IP addressing components.

    • Public vs. Private
    • Loopback and Reserved
    • Subnet Mask
    • Default Gateway
    • Virtual IP
    • Subnetting
    • Activity Learning to Subnet
    • Address Assignments

    1.8 Network Types and Topologies
    You will compare and contrast the characteristics of network topologies, types and technologies.
    • Wired Topologies
    • Wireless Topologies
    • Network Types
    • Technologies that Facilitate the Internet Of Things (IoT)
    • (No activity for this chapter)

    1.9 Wireless Technologies
    You will, given a scenario, implement the appropriate wireless technologies and configurations.
    • Radio Basics
    • 802.11 Standards
    • Wi-Fi Frequencies
    • Wi-Fi Antenna Concepts
    • Bluetooth
    • Cellular
    • Site Surveys
    • Activity Using an RF Spectrum Analyzer

    1.10 Cloud Concepts
    You will summarize cloud concepts and their purposes.
    • Types of Services
    • Cloud Delivery Models
    • Security Implications/Considerations
    • Activity Exploring Cloud Services

    1.11 Network Services
    You will explain the functions of network services.
    • DNS Service
    • Activity Setting up DNS
    • DHCP Service
    • Activity Setting Up DHCP
    • NTP
    • IPAM


    Module 2 – Infrastructure

    2.1 Cabling Solutions
    You will, given a scenario, deploy the appropriate cabling solution.
    • Media Types
    • Activity Testing a Fiber Optic Cable
    • Plenum vs. PVC
    • Connector Types
    • Activity Crimping on an RJ-45 Connector
    • Transceivers
    • Termination Points
    • Activity Terminating Cable to a 110 Block
    • Copper Cable Standards
    • Copper Termination Standards
    • Activity Creating a Crossover Cable
    • Ethernet Deployment Standards

    2.2 Network Device Placement and Installation
    You will, given a scenario, determine the appropriate placement of networking devices on a
    network and install/configure them.
    • Network Interface
    • Repeater
    • Hub
    • Bridge
    • Switch
    • Router
    • Modem
    • Wireless Access Point
    • Activity Setting up a WAP
    • Firewall

    • Media Converter
    • Wireless Range Extender
    • VoIP Endpoint

    2.3 Advanced Network Devices
    You will explain the purposes and use cases for advanced networking devices.
    • Multilayer Switch
    • Wireless Controller
    • Load Balancer
    • IDS/IPS
    • Proxy Server
    • Activity Configuring Proxy Settings
    • VPN Concentrator
    • AAA/RADIUS Server
    • UTM Appliance
    • NGFW/Layer 7 Firewall
    • VoIP PBX
    • VoIP Gateway
    • Content Filter

    2.4 Virtualization and Network Storage Technologies
    You will explain the purposes of virtualization and network storage technologies.
    • Virtual Networking Components
    • Network Storage Types
    • Connection Types
    • Jumbo Frames
    • (No activity for this chapter)

    2.5 WAN Technologies
    You will compare and contrast WAN technologies.
    • Service Types
    • Transmission Mediums
    • Characteristics of Service
    • Activity Configuring WAN Links
    • Termination


    Module 3 – Network Operations
    3.1 Documentation
    You will, given a scenario, use appropriate documentation and diagrams to manage the
    • Diagram Symbols
    • Standard Operating Procedures/Work Instructions
    • Logical vs. Physical Diagrams
    • Rack Diagrams
    • Change Management Documentation
    • Wiring and Port Locations
    • IDF/MDF Documentation
    • Labeling
    • Network Configuration and Performance Baselines
    • Inventory Management
    • Activity Using Documentation

    3.2 Business Continuity and Disaster Recovery
    You will compare and contrast business continuity and disaster recovery concepts.
    • Availability Concepts
    • Recovery
    • Activity Backing Up Your Data
    • MTTR
    • MTBF
    • SLA Requirements

    3.3 Scanning, Monitoring, and Patching
    You will explain common scanning, monitoring and patching processes and summarize their
    expected outputs.
    • Processes
    • Event Management
    • SNMP Monitors
    • Metrics
    • Activity Testing the Network

    3.4 Remote Access Methods
    You will, given a scenario, use remote access methods.
    • VPN
    • RDP
    • SSH
    • VNC
    • Telnet
    • HTTPS/Management URL
    • Remote File Access
    • Out-of-Band Management
    • Activity Making Remote Connections

    3.5 Policies and Best Practices
    You will identify policies and best practices.
    • Privileged User Agreement
    • Password Policy
    • On-boarding/Off-boarding Procedures
    • Licensing Restrictions
    • International Export Controls
    • Data Loss Prevention
    • Remote Access Policies
    • Incident Response Policies
    • BYOD
    • AUP
    • NDA
    • System Life Cycle
    • Safety Procedures And Policies
    • Activity Creating Policies and Procedures


    Module 4 – Network Security
    4.1 Physical Security Devices
    You will summarize the purposes of physical security devices.
    • Detection
    • Prevention
    • (No activity for this chapter)

    4.2 Authentication and Access Control
    You will explain authentication and access controls.
    • Authorization, Authentication, and Accounting
    • Multifactor Authentication
    • Access Control
    • Activity Examining Access Control Mechanisms

    4.3 Basic Wireless Network Security
    You will, given a scenario, secure a basic wireless network.
    • WPA
    • WPA2
    • TKIP-RC4
    • CCMP-AES
    • Authentication and Authorization
    • Geofencing
    • Activity Demonstrating the Need for Wireless Security

    4.4 Common Network Attacks
    You will summarize common networking attacks.
    • DoS
    • Social Engineering
    • Insider Threat
    • Logic Bomb
    • Rogue Access Point
    • Evil Twin
    • War-driving
    • Phishing
    • Ransomware
    • DNS Poisoning
    • ARP Poisoning
    • Spoofing
    • Deauthentication
    • Brute Force
    • VLAN Hopping
    • Man-in-the-Middle
    • Exploits vs. Vulnerabilities
    • Activity Conducting a Phishing Attack

    4.5 Network Device Hardening
    You will, given a scenario, implement network device hardening.
    • Changing Default Credentials
    • Avoiding Common Passwords
    • File Hashing
    • Generating New Keys
    • Activity Supporting Secure Authentication and Encryption
    • Upgrading Firmware
    • Patching and Updates
    • Disabling Unnecessary Services
    • Using Secure Protocols
    • Disabling Unused Ports

    4.6 Common Mitigation Techniques
    You will explain common mitigation techniques and their purposes.
    • Signature Management
    • Device Hardening
    • Change Native VLAN
    • Switchport Protection
    • Network Segmentation
    • Privileged User Account
    • File Integrity Monitoring
    • Role Separation
    • Restricting Access Via ACLs
    • Honeypot/Honeynet
    • Penetration Testing
    • Activity Implementing a Honeypot


    Module 5 – Network Troubleshooting and Tools
    5.1 Network Troubleshooting Methodology
    You will explain the network troubleshooting methodology.
    • Identify the Problem
    • Establish a Theory of Probable Cause
    • Test the Theory to Determine the Cause
    • Establish a Plan of Action to Resolve the Problem and Identify Potential Effects
    • Implement the Solution or Escalate as Necessary

    • Verify Full System Functionality and , if Applicable, Implement Preventive Measures
    • Document Findings, Actions, and Outcomes
    • (No activity for this chapter)

    5.2 Using the Appropriate Tool
    You will, given a scenario, use the appropriate tool.
    • Hardware Tools – Basic Hand Held
    • Hardware Tools – Analyzers
    • Activity Troubleshooting with Hardware Tools
    • Software Tools – Testers and Analyzers
    • Activity Troubleshooting with Software Tools
    • Software Tools – Command Line
    • Activity Using Command Line Tools

    5.3 Troubleshoot Wired Connectivity and Performance
    You will, given a scenario, troubleshoot common wired connectivity and performance issues.
    • Signal Issues:
    • Attenuation
    • Latency
    • Jitter
    • Crosstalk
    • EMI
    • Activity Troubleshooting Signal Problems
    • Physical Issues:
    • Open/short
    • Incorrect pin-out
    • Incorrect Cable Type
    • Bad Port
    • Damaged cable
    • Bent pins
    • Transceiver Issues:
    • Transceiver mismatch
    • TX/RX reverse
    • Duplex/speed mismatch
    • Activity Troubleshooting Transceiver Problems
    • Traffic Flow Issues:
    • Bottleneck
    • VLAN mismatch
    • Network connection LED status indicators

    5.4 Troubleshoot Wireless Connectivity and Performance
    You will, given a scenario, troubleshoot common wireless connectivity and performance issues.
    • Signal Loss:
    • Attenuation
    • Reflection
    • Refraction
    • Absorption
    • Latency & Jitter
    • Antenna Issues:
    • Incorrect antenna type
    • Incorrect antenna placement
    • Incorrect WAP type
    • WAP Issues:
    • Interference
    • Channel overlap
    • Overcapacity
    • Distance limitations
    • Frequency mismatch
    • Power levels
    • Signal-to-noise ratio
    • WAP Misconfiguration:
    • Wrong SSID
    • Wrong passphrase
    • Security type mismatch
    • Activity Troubleshooting WAP Issues

    5.5 Troubleshoot Common Network Service Issues
    You will, given a scenario, troubleshoot common network service issues.
    • Common Network Issues:
    • Physical Connectivity
    • Incorrect IP Address
    • Incorrect Gateway
    • Incorrect Netmask
    • Names Not Resolving
    • Untrusted SSL Certificate
    • DHCP Issues:
    • Duplicate IP Addresses
    • Expired IP Address
    • Rogue DHCP
    • Exhausted DHCP Scope
    • Firewall/ACL Issues:

    • Blocked TCP/UDP Ports
    • Incorrect Host-based Firewall Settings
    • Incorrect ACL Settings
    • Advanced Network Issues:
    • DNS Server Issues
    • Duplicate MAC Addresses
    • Incorrect Time
    • Unresponsive Service
    • Hardware Failure
    • Activity Case Study: Troubleshooting an Unusual