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Overview

TEDI, Cisco ThousandEyes Deployment and Implementation, is a 5-day course designed to help you understand, deploy, and manage the ThousandEyes platform. This course provides the details and hands-on activities necessary to successfully deploy ThousandEyes and perform outage and performance analysis by leveraging data patterns and correlating test output.

Prerequisites:

The knowledge and skills that a learner should have before attending this course are as follows:

  • Knowledge of cloud and (virtual) data center architecture and networking concepts
  • High-level familiarity with basic network protocols and applications
  • Familiarity with common application delivery methods

Course Objectives:

Upon completing this course, the learner will be able to meet these overall objectives:

  • Describe the ThousandEyes solution and its benefits
  • Describe ThousandEyes agents, their purpose and how to determine optimal agent placement
  • Explain the different ThousandEyes test types and their purposes
  • Configure and run tests to correlate test output with the source of an application or network performance issue

The primary audience for this course is as follows:

  • Systems Engineers
  • Technical Solutions Architects
  • Application Developers and Engineers

Description

Module 1: Cisco SD-WAN Introduction

  • High-level Cisco SD-WAN Deployment models
  • Application level SD-WAN solution
  • Cisco SDWAN plan for HA and Scalability
  • Cisco SD-WAN solution components: vManage NMS, vSmart Controller, vBond Orchestrator
  • Edge Routers (cEdge & vEdge)
  • Cloud Based Deployment vs On-Premises Deployment

Module 2: Zero Touch Provisioning

  • Overview
  • User Input Required for the ZTP Automatic Authentication Process
  • Authentication between the vBond Orchestrator and WAN Edges
  • Authentication between the Edge Routers and the vManage NMS
  • Authentication between the vSmart Controller and the Edge Routers

Module 3: Cisco SD-WAN Solution

  • Overlay Management Protocol (OMP)
  • Cisco SD-WAN Circuit Aggregation Capabilities
  • Secure Connectivity in Cisco SD-WAN
  • Performance Tracking Mechanisms
  • Application Discovery
  • Dynamic Path Selection
  • Performance Based Routing
  • Direct Internet Access
  • Cisco SD-WAN In-built Security features: App Aware FW, Talos IPS, URL Filtering, Umbrella Integration & Advanced Malware Protection
  • Dynamic Cloud Access: Cloud On-Ramp for SaaS and IaaS (AWS, Azure & GPC)

Module 4: Operations Best Practices

  • Config: Test Configuration Changes Before Committing
  • NAT: Secure Routers Acting as NATs
  • Edge Routers: Connect to the Console Port
  • vManage Operational Commands
  • SD WAN Devices: Site ID Naming Conventions
  • SD WAN Devices: Using the System IP Address
  • vManage NMS: Disaster Recovery
    • Disaster Recovery – Cluster failover scenarios
    • vManage Disaster Recovery Checklist
    • How to configure Disaster Recovery

Module 5: Application Monitoring (Including SD-AVC)

  • vManage – Application Monitoring
  • How to enable DPI on SD-WAN cEdge Routers
    • Monitoring Application traffic per device/site
    • How to enable SD-AVC on vManage and push to routers.
    • Configuring application log collection parameters.
  • vAnalytics
    • vAnalytics dashboard walk-through
    • vAnalytics Network Health
    • vAnalytics Network Availability
    • vAnalytics Applications
  • Ecosystem Partner Solutions

Module 6: General Troubleshooting

  • Check Application-Aware Routing Traffic
  • Collect Device Data To Send to Customer Support
  • Monitor Alarms and Events
  • Monitor TCP Optimization
  • Ping an SD WAN Device
  • Run a Traceroute
  • Simulate Flows
  • Troubleshoot Cellular Interfaces
  • Troubleshoot Device Bringup
  • Use Syslog Messages
  • Tunnel Health

Module 7: Troubleshooting: Data Plane Issues

  • BFD Session Information and Troubleshooting a BFD Session
  • Cflowd Issues
  • Data Policies
  • DPI Issues
  • Symptom: Site Cannot Reach Applications in Datacenter
  • Symptom: vManage Showing Edge Router or Interface Down
  • Symptom: Site-Wide Loss of Connectivity (Blackout)
  • Symptom: Poor Application Performance (Brownout)
  • Issue Severity Assessment

Module 8: Troubleshooting: Routing Issues

  • Troubleshooting NAT Issues for Control and Data connections
  • BGP Information
  • Multicast Information
  • OMP Information
  • OSPF Information
  • PIM Information
  • Symptom: Some or All Routes Missing from Edge Routing table
  • Symptom: Data Traffic Using Suboptimal Path
  • Symptom: Data Traffic Not Using All Transports

Module 9: Monitoring and Troubleshooting Application-Aware Routing

  • Application Performance with Cloud-Express Service
  • Tunnel Latency Statistics
  • Tunnel Loss Statistics

Module 10: Troubleshooting Policy Related Issues

  • Checking configuration o For Localized Policies
    • For Centralized Policies
  • How to check if FIA is enabled
  • Confirming and troubleshooting TCAM Issues
  • Enabling Various Policy Level Logs
    • FRM Logs
    • EPBR Logs
    • FNF Logs during config
    • Collecting Log Files
    • How to deal with too many logs

Module 11: Network Operations

  • Check Alarms and Events
  • Check User Accounts and Permissions
  • Deploy the SD WAN Overlay Network
  • Determine the Status of Network Sites
  • Control Connections
  • Data Connections
  • OMP Status
  • Enabling Embedded Packet Captures and Packet Trace on Cisco cEdges

Module 12: Security Certificate Troubleshooting

  • Generate a Certificate Signing Request
  • Issues when installing a certificate
  • Using Cisco Signed Certificates vs 3rd Party Signed Certificates
  • Upload the Edge Serial Number File

Module 13: SD WAN Devices Maintenance

  • Decommission a vEdge Cloud Router
  • Determine the Status of a Network Device
  • Migrate a Controller’s Virtual Machine Using vMotion
  • Remove an Edge Router’s Serial Number from the vManage NMS
  • Replace an Edge Router
  • Restore the vManage NMS
  • Set Up User Accounts to Access SD-WAN Devices
  • Validate or Invalidate an Edge Router
  • Software Versions Installed on a Device
  • Troubleshooting platform crash issues

Module 14: SD WAN Device Operation and Troubleshooting

  • Determine Changes to a Configuration Template
  • Determine Why a Device Rejects a Template
  • Alarm Severity Levels
  • Hardware Alarms
  • Checking Alarms and Notifications
  • LEDs
  • Additional Information
  • Restore an Edge Router
  • Remove Edge Router Components

Lab Outline:

  • Lab 1: Deploy and configure the Cisco SD-WAN Fabric
    • Configure and Deploy Control-Plane Connectivity
    • Configure and Deploy an Overlay Network
    • Provision and Deploy vManage Templates
    • Provision and Deploy vManage Policies
  • Lab 2: Operational Best Practices
  • Lab 3: Installing SD-AVC and monitoring CFlowd & DPI
  • Lab 4: Cisco SD-WAN Control Plan Troubleshooting
  • Lab 5: Cisco SD-WAN Data Plane Troubleshooting
  • Lab 6: Cisco SD-WAN Troubleshoot Routing Issues
    • Basic route troubleshooting on the SD-WAN XE Image
    • Debugs on the Cisco SD-WAN XE Image
  • Lab 7: Troubleshooting Cisco SD-WAN Policies
  • Lab 8: Configuring a vManage Disaster Recovery Backup
  • Lab 9: Troubleshooting platform crash files
  • Lab 10: Configuring Cisco SD-WAN Alarms, Alerts and Notifications