- ITIL Foundation Exam
About TechSherpas Boot Camps
TechSherpas 365 boot camps are geared towards providing students with the necessary skills and knowledge to not only pass the Certification exams, but to also excel in their IT career paths. All of our boot camps are all-inclusive and include benefits such as:
- 100% Test Pass Guarantee
- All ITIL Foundations Training Course materials, practice exams and official certification exams
- Onsite Pearson Vue Testing Center
- Hands-on instruction by a certified instructor
- Lunch provided each day (in-classroom delivery only) (in-classroom delivery)
- Airfare, lodging and transportation packages available
This three-day live Instructor-led ITIL Foundations Training Course provides you with an intense and focused exploration of the new and updated topics in ITIL. The ITIL Foundations Training Course is intended for those who work within IT or wish to explore IT service management frameworks and how they may be used to enhance overall service quality and service provision.
ITIL Foundations Training Course Objectives
- Identify the purpose and foundation of ITIL
- Identify the best practices documented in ITIL.
- Identify the implications of implementing one or more ITIL best practices.
- Identify the concepts underlying ITSM.
- Define the roles, processes, and components within key areas of IT Service Management.
- Define Service Strategy, Service Design, Service Operations, Service Transition, Continual Service Improvement concepts.
- Increase participant’s capacity to pass the ITIL Foundation Certification exam.
- Candidates from organizations wishing to better understand the ITIL framework, and how benefits of implementing such a framework can accrue.
- Candidates looking to achieve credit towards the coveted ITIL Expert designation.
Exam Voucher Included.