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Overview

Overview:

This five-day Live Instructor-Led ITIL Training Course provides you with an intense and focused exploration of the new and updated topics in ITIL from the point of view of the owner of a process or set of activities. The ITIL Training Course is intended for those who work within a Continual Service Improvement (CSI) environment and require a deeper understanding of the underlying concepts, processes and activities involved and associated management responsibilities and how they may be used to enhance overall service quality and service provision.

ITIL Training Course Objectives

  • Focus on the managerial and control aspects of the operational environment with regard to Continual Service Improvement.
  • Educate IT Professionals in the value of IT Continual Service Improvement. 

Audience Profile

  • CIOs, CTOs, Managers, Supervisory Staff
  • Team Leaders, Designers, Architects, Planners,
  • IT Consultants, IT Audit Managers and IT Security Managers.
  • Candidates looking to achieve credit towards the coveted ITIL Expert designation 

Prerequisites: 

The candidate must hold (photocopy required) one of the following:

  • v3 ITIL Foundation Certificate
  • v2-v3 Foundation Bridge Certificate
  • It is also strongly recommended that the candidate have 2-4 years of professional experience within Service Management as well as defined experience in at least one of the CSI processes.

Description

Module 1 A lap around the Microsoft Visual Studio 2015 family

  • Overview of the Visual Studio 2015 family
  • Overview of product features
  • The need for centralized builds
  • The importance of release management

Module 2 Configuring your Build environment

  • Understanding the new 2015 Build infrastructure
  • Creating Agent pools and queues
  • Installing Build Agents
  • Specifying capabilities on your Build Agents
  • Configuring security
  • Overview of non-Windows Build Agents
  • Overview of hosted build infrastructure

Module 3 Authoring our first build definition

  • Creating a new build definition
  • Understanding Build templates
  • Selecting the solution to build
  • Running tests as part of your build
  • Queuing a build

Module 4 A closer look at builds

  • Selecting our source repository (TFVC/Git/GitHub/Subversion)
  • Running multiple concurrent builds
  • Working with Build variables
  • Configuring Continuous Integration (CI) and scheduled builds
  • Using Gated Check-ins
  • Using demands to influence agent selection
  • Build retention policies

Module 5 Customizing your build process

  • A lap around the available build tasks
  • Using Build Tasks to deploy your application components
  • Extending builds using scripts

Module 6 Other build enhancements and features

  • Viewing build status
  • Controlling build outputs and understanding artifacts
  • Packaging your .NET application
  • Examining test results from a build

Module 7 – Overview of Release Management

  • What is Release Management
  • Key concepts in Release Management
  • The current state of Release Management in TFS/VSTS

Module 8 – Release Management for Visual Studio 2015

  • Release Management for Visual Studio 2015
  • Creating environments and releases
  • Configuring approval workflows
  • Triggering and tracking releases

Module 9 – Release Management vNext

  • Authoring a new release definition
  • Linking your build definition to a release
  • Determining what to deploy using artifacts
  • Defining and using configuration variables
  • Configuring Continuous Release
  • Naming your release and using retention policies

Module 10 Configuring environments

  • Understanding environments
  • Configuring your approval workflow
  • Notifying approvers
  • Selecting your deployment queue
  • Defining custom variables for your environments
  • Configuring the environment owner
  • Understanding deployment conditions
  • Cloning environments

Module 11 Defining a release workflow for on-premises servers

  • Overview of release tasks
  • Copying files and running scripts
  • Releasing a web application to an IIS server
  • Executing tests as part of our on-premises release
  • Tracking our release

Module 12 – Defining a release workflow for Azure

  • Understanding Azure resources
  • Understanding Service Endpoints
  • Configuring endpoints for connecting to Azure
  • Releasing an Azure Web Application
  • Executing tests as part of our Azure release